Why is my Canon Scanner ignoring driver settings?
If documents are not scanned according to the settings configured in the scanner driver for your Canon Scanner, edit settings in the [Select document] panel, or create a new [Select document] panel using the desired scanning conditions.
Why is my Canon imageFORMULA DR-G2140 Printer scanner not recognized?
There are several reasons why your Canon Printer scanner might not be recognized. First, ensure the scanner is properly connected to the computer using the supplied USB cable and that the scanner is turned on. The computer’s USB interface may not support the scanner. If connected via a USB hub, try connecting directly to the computer. For LAN connections, check the cable connection, IP address configuration (using a static IP if a DHCP server is absent), and firewall settings (opening the mDNS port). Also, verify that the IP address and device name are not already in use. Try disconnecting and reconnecting the appropriate cables, and consider using the Canon imageFORMULA Driver Setting Tool to manually set the IP.
How to fix paper jam in Canon imageFORMULA DR-G2140 scanner?
To resolve paper jams in your Canon Printer scanner, first check that the roller is correctly installed. If jams persist, try selecting [Extra-thin paper] for the [Document type]. If the jam occurs after roller replacement or cleaning due to document curling, perform 5 single scans of an A4-sized document.
Why is my Canon Printer scanner not turning on?
If your Canon Printer scanner isn't turning on, make sure the power cord is properly connected and plugged into a working power outlet.
What to do if paper jammed in Canon imageFORMULA DR-G2140 Printer scanner?
If your Canon Printer has jammed paper in the scanner, it means a document was detected in the feed path before scanning. To solve this, clear the document from the feed path.
How to stop Canon Scanner from feeding multiple documents?
If documents are collectively fed into your Canon Scanner, click the [Advanced setting] button on the scanner driver's [Feeding] tab sheet and check the [Increase separation force] checkbox. Also, make sure that the roller is installed correctly.
How do I remove black borders from Canon Scanner images?
If a black margin appears around scanned document images from your Canon Scanner, set the [Page Size] to [Match original size] on the [Basic] tab sheet. You can also adjust the margin setting in the minus direction under [Basic tab] – [Page Size] – [Page Size Settings] – [Scan Area] tab. Alternatively, enable [Border Removal] under [Image processing] tab – [Border Removal].
What to do if my Canon Scanner is not recognized?
If your Canon Scanner is not recognized by your computer, first, ensure the scanner is properly connected with a USB cable. Then, confirm that the scanner is turned on. Use the supplied USB cable to connect the scanner directly to the computer, bypassing any USB hubs. Finally, disconnect any LAN cables, restart the computer, and reconnect the USB cable.
What to do if Canon Scanner stops due to insufficient memory?
If memory becomes insufficient and scanning stops on your Canon Scanner, change the scanning conditions (e.g., reduce the resolution or page size) and then try scanning again.
What to do if white lines or streaks appear in scanned images from Canon imageFORMULA DR-G2140 Printer?
If you're seeing white lines or streaks in your scanned images, try cleaning the scanning glass (both sides) and the feed and retard rollers. If there's any sticky substance like glue or correction fluid, carefully wipe it away from the area where the lines appear. If cleaning doesn't solve the problem, the internal glass may be scratched.
General| Color scanning | Yes |
|---|---|
| Maximum scan size | 305 x 432 mm |
| Output color depth | 24 bit |
| Output grayscale depth | 8 bit |
| ADF scan speed (b/w, A3) | 145 ppm |
| ADF scan speed (b/w, A4) | - ppm |
| Optical scanning resolution | 600 x 600 DPI |
| Duplex ADF scan speed (b/w, A4) | 290 ipm |
| Scanner type | Sheet-fed scanner |
| Product color | Black, White |
| Sensor type | CIS |
| Scan drivers | ISIS, TWAIN, WIA |
| Scanning noise level | 54 dB |
| Daily duty cycle (max) | 70000 pages |
| Maximum ISO A-series paper size | A3 |
| Auto Document Feeder (ADF) media weight | 20 - 209 g/m² |
| USB version | 3.2 Gen 2 (3.1 Gen 2) |
| Standard interfaces | USB 3.2 Gen 1 (3.1 Gen 1) |
| Input voltage | 220 - 240 V |
| Power supply type | AC |
| AC input frequency | 50 - 60 Hz |
| Power consumption (sleep) | 3.5 W |
| Power consumption (typical) | 66.5 W |
| Operating temperature (T-T) | 10 - 35 °C |
| Operating relative humidity (H-H) | 20 - 80 % |
| Standard input capacity | 500 sheets |
| Sustainability certificates | EPEAT Gold |
| Bundled software | Canon CaptureOnTouch, Kofax VRS Professional |
| Server operating systems supported | Windows Server 2008 R2, Windows Server 2012 R2, Windows Server 2016 |
| Windows operating systems supported | Windows 10, Windows 7, Windows 8, Windows 8.1 |
Weight and Dimensions| Depth | 569 mm |
|---|---|
| Width | 480 mm |
| Height | 315 mm |
| Weight | 25000 g |
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