Canon imageRUNNER ADVANCE C3520 III User Manual

Troubleshooting Items
List of Troubleshooting Items
Description Reference
Not able to remove the ITB Unit due to the Primary Transfer Roller
disengagement failure
“The ITB Unit Cannot Be Removed Due to a Disengagement Error
of the Primary Transfer Roller” on page 291
Forcible stop of paper feed “Forcible stop of paper feed” on page 292
Inaccurate Right Angle at the Paper Trailing Edge “Inaccurate Right Angle at the Paper Trailing Edge” on page
294
Display of "Non-Canon Product" Message “ Display of "Non-Canon Product" Message” on page 299
■ The ITB Unit Cannot Be Removed Due to a Disengagement Error of the Primary
Transfer Roller
Location
ITB Unit
Cause/Condition
When an unexpected situation or unexpected combination of conditions occurs, a Primary Transfer Roller disengagement
error may occur. This may result in the ITB Unit not being able to be removed from the host machine.
Field Remedy
Follow the procedure shown below to remove the ITB Unit from the host machine.
1. Open the Front Cover.
2. Open the Right Cover Unit.
3. Insert a flat-blade screwdriver into the hole [A].
6. Troubleshooting
291

Canon imageRUNNER ADVANCE C3520 III Specifications

General

Print Resolution	1200 x 1200 dpi
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
First Print Out Time (Black)	5.9 seconds
Output Paper Capacity (Standard)	250 sheets
Multi-Purpose Tray	100 sheets
Duplex Printing	Yes
Multiple Copies	Up to 999 copies
Scan Speed (Black)	70 ipm
Scan Speed (Color)	70 ipm
Power Consumption (Maximum)	1.5 kW
Paper Capacity (Maximum)	2300 Sheets
Connectivity	Ethernet, USB
Type	Laser
Functions	Print, Copy, Scan, Send, Store
Warm-up Time	10 seconds or less
Hard Disk Drive	250 GB
Interface	USB 2.0, Ethernet, Wi-Fi
Supported Media Types	Plain, Recycled, Color, Heavy, Bond, Label, Envelope
Supported Media Sizes	A3, A4, A5, B4, B5
Magnification	25% to 400%
Mobile Printing	Canon PRINT Business, Apple AirPrint, Google Cloud Print