Canon Laser Shot LBP5000 User Manual

CHAPTER
7-1
7
Troubleshooting
This chapter describes the remedies for problems such as a paper jam or poor print quality.
Troubleshooting Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Alarm Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Procedure for Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7
Service Call Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17
Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
When Nothing is Printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-28
Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-29
When Uninstallation Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-30
Uninstalling the USB Class Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-32
Problems on Local Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-35
Installation Problems When the Printer is Shared on a Network . . . . . . . . . . . . . . . . . . . . . . . .7-36
Problems on Installing the Network Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-37
Miscellaneous Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-39
Confirming the Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-41

Canon Laser Shot LBP5000 Specifications

General

Color	Yes
Duplex printing	No
Print technology	Laser
Maximum resolution	9600 x 600 DPI
Time to first page (color, normal)	20 s
Print speed (black, normal quality, A4/US Letter)	8 ppm
Internal memory	8 MB
Maximum internal memory	- MB
Sound pressure level (printing)	50 dB
Total input capacity	250 sheets
Total output capacity	125 sheets
Maximum input capacity	500 sheets
Envelopes sizes	B5, C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), index card, Letter (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Network ready	-
Power requirements	220 - 240V
Supported media weight(s)	60 - 163 g/m²
Compatible operating systems	Windows 98/Me/2000/XP/Server2003 Mac OS X version 10.2.8 -10.5.x Linux
Power consumption (standby)	18 W
Power consumption (printing)	207 W
Maximum duty cycle	35000 pages per month
Operating temperature (T-T)	10 - 30 °C
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Dimensions (WxDxH)	407 x 365 x 374 mm