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Miscellaneous Problems
7
Troubleshooting
Miscellaneous Problems
LBP5000 does not function properly.
Cause 1 LBP5000 is not specified as the default printer.
Remedy Specify it as the default printer.
Cause 2 The CAPT software may not be installed properly.
Remedy In order to check if the CAPT software is installed properly, print from an
application. If you cannot print properly, uninstall the CAPT software and install
it again. (See "Uninstalling the CAPT Software," on p. 3-75, "Installing the
CAPT Software," on p. 3-4)
The printer stops printing temporarily.
Cause When printing after the paper is changed from narrower one to wider one, the
printer cools down the fixing unit so that the print quality is maintained.
Remedy 1 Please wait a moment. The printer cools down the fixing unit automatically.
When the printer finished cooling down the fixing unit, it stops operation and
becomes ready to print. If the printer was in the middle of printing, it resumes
the job after finishing the cool down process.
Remedy 2 In the Printer Status Window, select [Device Settings] from the [Options] menu,
point to [Small-size Paper Special Setting], and then set [Small-size Paper
Special Process] to [Speed Priority] (However, previously printed text or
residual images may be printed on both sides of the printed paper).
CD-ROM Setup does not appear automatically. (Windows 98/Me)
Cause [Auto insert notification] is not selected.
Remedy Display the properties for the CD-ROM drive from [Device Manager] and select
[Auto insert notification] in the [Settings] sheet.