44 Instruction manual WDi3301 Please keep this instruction manual for future reference
PROBLEM POSSIBLE CAUSES SOLUTION
Washer dryer cannot
start up
Door is not closed properly
Restart after the door is closed
Check if the clothes are stuck
Door can’t be opened
Washer dryer’s safety protection design is
working
Disconnect the power, restart the product
Water leakage
The connection between inlet pipe or outlet
hose is not tight
Check and fasten water pipes
Clean up outlet hose
Detergent residues
in the box
Detergent is dampened or agglomerated Clean and wipe the detergent box
Indicator or display
does not light
Disconnect the power
PC board or harness has
connection problem
Check if the power is shut down and the
power plug is connected correctly
Abnormal noise
Check if the fixing (bolts) have been
removed. Check it’s installed on a solid
and level floor
E30 Door is not closed properly
Restart after the door is closed
Check if the clothes is stuck
E10 Water injecting problem while washing
Check if the water pressure is too low
Straighten the water pipe.
Check if the inlet valve filter is blocked
E21 Overtime water draining Check if the drain hose is blocked
E12 Water overflow Restart the washer dryer
EXX Others
Please try again first, call up service line if
there are still troubles
If the problem persists or more help is required, please contact our Caple service team on
0117 938 7420 or via email service@caple.co.uk.
SPARE PARTS AVAILABILITY
The original spare parts for some specific components are available for a minimum of 7 or 10
years, based on the type of component, from the placing on the market of the last unit of
the model.
For more info and to order spares, please contact Caple service or visit our website
www.caple.co.uk.
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