Caple WMI3001 - Page 39

39Instruction manual WMi3001 & WMi3006Please keep this instruction manual for future reference
DISPLAY LED DESCRIPTION REASON SOLUTION
E30 Door lock problem
Door is not closed properly Restart after the door is closed
Please call caple service if the problem persists
E10
Water injecting problem
while washing
Tap is not opened or water flows
to slowly.
Inlet valve filter is blocked
Inlet pipe is twisted
If water is not supplied
Open the tap or wait till the
water supply becomes normal.
Check inlet valve filter
Straighten the water pipe
Check the other taps in the room
Please call caple service if the problem persists
E21
Drain problem while
washing
Outlet hose is blocked or twisted
Drain pump is blocked
Wash and straighten outlet hose
Wash drain pump filter
Please call caple service if the problem persists
E12
Excess water while
washing
Water overflowing Restart the washing machine
Please call caple service if the problem persists
The use of ecological detergents without phosphates may cause the following effects:
Cloudier rinse drain water: This effect is tied to the suspended zeolites which do not have
negative effects on rinse efficiency.
White powder (zeolites) on laundry at the end of the wash: this is normal, the powder is
not absorbed by fabric and does not change its colour. To remove the zeolites, select a rinse
programme. In the future consider using slightly less detergent.
Foam in the water at last rinse: this does not necessary indicate poor rinsing. Consider using
less detergent in future washes.
Abundant foam: This is often due to the anionic surfactants found in the detergents which are
hard to eliminate from laundry. In this case, do not re-rinse to eliminate these effects: it will not
help at all. We suggest conducting a maintenance wash using a proprietary cleaner.
If the problem persists or more help is required, please contact our Caple service team on
0117 938 7420 or via email SERVICE@CAPLE.CO.UK
NOTE:
Spare parts are available from Caple Service, please contact the service team for
further information.