38 Instruction manual WMi3001 & WMi3006 Please keep this instruction manual for future reference
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
Reviewing the charts on the following pages may save you from calling for service.
PROBLEM POSSIBLE CAUSES SOLUTION
Washing machine cannot
start up
Check if the door is closed tighly.
Check if power plug is inserted well.
Check if water supply tap is opened.
Check if button “START/PAUSE” is pressed.
Check if button “ON/OFF” is pressed.
Door cannot be opened
Machine’s safety protection design
is working.
Disconnect the power.
Heating fault
NTC is damaged and heating pipe
is aging.
Can normally wash the clothes.
Only cannot wash with heating.
Shall contact the service centre promptly
Water leakage
The connecting between inlet pope
or outlet hose and tap or washing
machine is not tight. Drain pipe in
the room is blocked.
Check and fasten water pipes
Clean up outlet hose and ask a specialised
person to repair it when necessary.
Water is overflowed
from the bottom of the
machine
The inlet pipe is not connected
firmly.
Outlet hose has water leakage.
Fix the inlet pipe.
Replace the drain hose.
Indicator or display does
not light
Power is disconnected. PC board has
problems. Harness has connection
problem.
Check if the power is shut down and power
plug is connected correctly. If not, please
call up the service line.
Detergent residues in
the box
Washing powder is dampened and
agglomerated.
Clean and wipe the box.
Use liquid detergents or the detergents
special for drum.
Washing effects are not
good
The clothes are too dirty. Insufficient
detergent quality
Select a proper procedure
Add the proper detergent quantity
according to the instructions in detergent
package.
Abnormal noise
Great vibration
Check if the fixing (bolts) has been
removed. If cabinet is installed on the
solid and level floor. Check if there are any
barrettes or metal articles inside. Check
if the legs in the washing machine are
adjusted level.
To Next Page
Loading...
