GB - 14
42HQE009 / 012 / 018 / 022
Troubleshooting tips
Malfunctions and Solutions
Stop the air conditioner immediately if one of the following faults
occur. Disconnect the power and contact the nearest customer
service center.
TROUBLE:
• RUNNING indicator or other indicators flash rapidly (5 times every
second) and this flash can't be fixed by disconnecting the power,
and then connect it in again.
• Fuse blows frequently or circuit breaker trips frequently.
• Other objects or water penetrate the air conditioner.
• The remote controller won't work or works abnormally.
• Other abnormal situations.
Malfunctions / Cause /
WHAT
SHOULD
BE
DONE
?
Unit does not start:
• Power cut.
WAIT FOR POWER TO BE RESTORED.
• Unit may have become unplugged.
CHECK THAT PLUG IS SECURELY IN WALL RECEPTACLE.
• Fuse may have blown.
REPLACE THE FUSE.
• Battery in Remote controller may have been exhausted.
REPLACE THE BATTERY.
• The time you have set with timer is incorrect.
WAIT OR CANCEL TIMER SETTING.
Unit not cooling or heating (Cooling/ heating models only)
room very well while air flowing out from the air conditioner
• Inappropriate temperature setting.
SET TEMPERATURE CORRECTLY.
FOR DETAILED METHOD PLEASE REFER TO "USING REMOTE CONTROL" SECTION.
• Air filter is blocked.
CLEAN THE AIR FILTER.
• Doors or windows are open.
CLOSE THE DOORS OR WINDOWS.
• Air inlet or outlet of indoor or outdoor unit has been blocked.
CLEAR OBSTRUCTIONS AWAY FIRST, THEN RESTART THE UNIT.
• Compressor 3 minutes protection has been activated.
WAIT.
If the trouble has not been corrected, please contact a local
dealer or the nearest customer service center.
Be sure to inform them of the detailed malfunctions and unit
model.
Notes:
Do not attempt to repair the unit yourself.
Always consult an authorised service provider.
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