Status as of...
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Consumer primary and secondary contacts will stop receiving
notifications when:
• The Primary Contact acknowledges the notification.
• The Secondary Contact acknowledges the notification.
• The dealer acknowledges the notification.
• The condition no longer exists.
Consumer acknowledgement does not stop dealer notifications.
Dealer notifications will stop receiving notifications when:
• The Dealer Counter has been contacted.
• The notification is acknowledged when the dealer receives a
telephone alert.
• The notification is acknowledged in the 'view notifications'
portion of HVAC partners.
• The condition no longer exists.
Get Status Information
When you click "Get Location Status", a status indicator will
appear indicatin 9 your home's comfort system status is bein 9
retrieved.
Appendix I - Routine Notifications
Routine Notification
Alert: Filter Maintenance
Alert: Humidifier Pan Maintenance
Alert: UV Lamp Maintenance
Alert: Equipment Maintenance
Alert: Remote Access Service
Alert: Servicing Dealer Removed
Alert: Servicing Dealer Added
Alert: Renew Remote Access Service
Alert: Expiration of Remote Access Service
Appendix II - Urgent Notifications
Urgent Notification
Alert: Low Temperature
Alert: High Temperature
Alert: High Humidity
Alert: Equipment Malfunction
Alert: Auxiliary Switch
Condition
Message from fan system. Recommended change filter.
Humidifier timer expires. Recommended change pad.
UV lamp timer expires. Recommended change lights.
Maintenance time expires. Recommended maintenance.
Two consecutive failed messages.
Dealer no longer is accepting your alerts.
A new dealer is accepting your alerts.
Remote Access Service will expire in 30, 15, or 5 days.
Your subscription to Remote Access has expired.
Condition
Temperature drops below 45 degrees E
Temperature rises above 100 degrees E
Humidity rises above 80%.
Critical malfunction exists.
Auxiliary switch on SAM closes. (High Water Sensor)
Please note: Routine Alerts will contact the given information
during daytime hours only. Urgent Alerts will contact the given
information at any time an alert occurs, day or night.
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