Troubleshooting
caso Vakuumierer VC10 57
18.2 Cause and Action
In the event of a fault, an error code will appear in the display; it
describes the cause of the fault.
Error Possible cause Rectification
Vacuum unit is not
functioning
Power plug is not plugged in ► Plug in mains plug!
Defective power cable or plug ► Send device to Customer
Service
Defective electrical socket ► Select another electrical
socket
The first weld on the
cut off piece of the roll
is not being carried
out.
Roll is not positioned
correctly
► Follow the steps in the
chapter “Vacuum packaging
in a bag originating on the
roll”
A complete vacuum is
not being created in
the bag.
The open end of the bag is
not completely inside the
vacuum chamber
► Position the bag correctly
The bag is defective ► Select another bag
There is dirt on the welding
and the normal seals
► Clean the seals and retry
correctly once they are dry
The bag is not being
welded correctly
The welding bar is
overheating so that the bag
melts
► Open the cover on the unit
and let it cool down for a few
minutes
The bag does not hold
the vacuum after it has
been welded shut
The bag is defective
► Select another bag; wrap
paper serviettes around any
sharp edges on the content
There are leaks along the
welding seam as a result of
creases, crumbs, grease or
liquids.
► Open the bag again and
clean the upper internal part
of the bag and remove any
foreign matter that might be
on the welding bar before you
weld the bag shut again.
Please note
► If you are unable to solve the problem with the steps shown
above, please contact Customer Service.
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