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15 Troubleshooting
This chapter provides you with important notices with regard to operating the device.
Observe the following notices to avoid dangers and damages:
15.1 Safety notices
Attention
► Only qualified electricians, who have been trained by the manufacturer, may carry out
any repairs on electrical equipment.
► Improperly performed repairs can cause considerable dangers for the user and
damages to the device.
15.2 Error codes
In the event of a fault, an error code will appear in the display; it describes the cause of the
fault.
Overheating protection is reset
after the device has cooled down
Temperature relay
malfunction
Function test necessary. Contact
customer service
Please note
► If error messages continue to appear after an extended waiting period and restarting
the device, then the device will need to be sent to Customer Service to be inspected.
15.3 Causes and rectification of faults
The following table assists in localizing and rectifying minor faults.
The selected program will
not start.
Device door is not closed
Power plug is not plugged in
Food is not sufficiently
defrosted, warmed up or
cooked after preset time
has elapsed.
Incorrectly selected time or
power level
Re-set time and power level
Repeat process
Please note
► If you are unable to solve the problem with the steps shown above, please contact
Customer Service.
► Please clean the device before sending it to customer service.
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