Why is my cecotec CONGA 3490 Vacuum Cleaner not cleaning efficiently, or why is dust leaking from it?
This could be happening because the dust tank is full, or the high-efficiency filter is blocked, or the main brush is tangled. You should empty the dust tank and clear the high-efficiency filter if it’s blocked. Also, clear any foreign matter tangled in the main brush.
What to do if my cecotec CONGA 3490 cannot charge or return to the charging base?
There might be several reasons why your robot vacuum isn't charging or returning to its base. Here are a few things to check: * Make sure the power switch is turned on. * Relocate the charging base to an area free of obstacles. * Clean the charging terminals. * Place the robot closer to the charging base and try again.
What to do if the connection between my mobile phone and cecotec CONGA 3490 Vacuum Cleaner robot failed?
If the connection between your mobile phone and the robot failed, the Wi-Fi signal might be poor. Ensure the robot and the charging base are in an area with a good Wi-Fi signal. You can also try resetting the router and connecting them again.
Why won't my cecotec CONGA 3490 start or clean?
Your robot vacuum might not start or clean if the battery is low. Allow it to charge before operating it. Also, the room temperature could be the problem. Make sure to operate the robot in a room where the temperature is between 0 ºC and 50 ºC.
How to fix Cecotec Vacuum Cleaner when it's always offline?
Ensure the robot is successfully connected to the network and always within the Wi-Fi signal range.
Why didn't my cecotec CONGA 3490 Vacuum Cleaner carry out the scheduled cleaning?
The robot might not perform scheduled cleaning if it is in Night mode. Check if the robot is in Night mode and switch mode. Also, make sure the robot is connected to the network.
What causes a strange noise from my cecotec CONGA 3490 during cleaning?
If your robot vacuum is making strange noises, the main brush, side brush, or omnidirectional wheel may have foreign matters tangled. Stop the robot and clear it up.
What to do if my cecotec CONGA 3490 does not work properly?
Turn the robot off, switch it off, and then turn it on again.
Why does my cecotec CONGA 3490 not resume cleaning?
The robot is in Night mode. Make sure the robot is not in Night mode.
Why doesn't the Cecotec Vacuum Cleaner return to the charging base after spot cleaning or changing its starting position?
After spot cleaning or changing its starting position, the robot will map and calculate a new route. If the charging base is very far away from the robot, put the robot back on the charging base manually.
General| Brand | cecotec |
|---|---|
| Model | CONGA 3490 |
| Category | Vacuum Cleaner |
| Language | English |
Guides on connecting the charging base and placing it correctly.
Instructions for filling and attaching the wet & dry tank and mop.
Steps for initial charging and the first cleaning cycle for optimal mapping.
How to start automatic cleaning and the robot's navigation strategy.
Instructions for sending the robot back to its charging base.
Steps for downloading the app, creating an account, and connecting to Wi-Fi.
Explains app features like pause, standby, and suction power adjustment.
How to empty the dust tank and clean the high-efficiency filter.
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