cecotec CONGA TITANIUM 3890 - Battery Replacement and Charging; Troubleshooting Common Issues; Robot Not Starting or Cleaning; Charging and Connectivity Problems

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Dry it thoroughly before assembling it back in order to ensure ecient operation.
Dust tank
Open the robot’s cover and take out the dust tank.
Open the dust tank, take the high-eciency lter out and empty the dust.
Use a cleaning brush to clean the tank’s inner part and reinstall the high-eciency lter.
Introduce the dust tank back into the robot and close the top cover.
Fig. 18.
High-eciency lter
Fig. 19.
Remove the high-eciency lter and shake it to remove all the dust.
Recommendations:
Replace the high-eciency lter every 3 months depending on the frequency and type of use.
Clean the lter periodically with a brush to avoid blockage.
Wash the lter with lukewarm water, do not use detergents.
Side brush
Fig. 20.
Remove and clean the side brushes regularly.
Recommendation: In order to ensure a perfect cleaning, it is suggested to replace the side
brushes every 3 months, depending on the frequency and type of use.
Free-fall sensors
Fig. 21.
Clean the free-fall sensors with a soft cloth regularly.
Warning: Always transport the product turned o and in its original package.
7. BATTERY REPLACEMENT AND CHARGING
Do not use any other battery, power adapter or charging base than the
oneociallyprovidedby Cecotec.
Do not use non-rechargeable batteries.
Do not remove, dismantle or attempt to repair the battery or the charging base.
Do not place the charging base near heat sources.
Do not use a wet cloth to wipe any of the parts of this product.
If the robot is not going to be used for a long time, remove the battery from the product and
store it in a dry and safe place. It is suggested to charge the battery every month in order to
avoid damage to the battery.
Do not dispose of waste batteries at will. It is suggested to hand them over to professional
organizations for correct treatment.
8. TROUBLESHOOTING
Problem
1. The robot does not start up or does not clean.
2. The robot cannot charge or return to the charging base.
3. The robot does not work properly.
4. The robot emits a strange noise during cleaning.
5. The robot does not clean eciently or dust leaks from the robot.
6. The robot could not connect to Wi-Fi.
7. The robot did not carry out the scheduled cleaning task.
8. The robot does not return to the charging base after spot cleaning or after changing
starting position.
9. The robot does not resume cleaning.
10. The robot is always oine.
11. Connection between the mobile phone and the robot failed.
Solution
1.1. The robot cannot operate with low battery. Allow it to charge before operating it.
1.2. The room temperature is below 0 ºC or above 50 ºC. Operate the robot in a room where
the temperature is between the stated temperature range.
2.1. There are too many obstacles near the charging base, relocate the charging base to an
area free of obstacles.
2.2. Clean the charging terminals.
2.3. Make sure the power switch is turned on.
2.4. The robot is too far away from the charging base, place it closer and try again.
2.5. There is very little free space around the charging base. Make sure the charging terminals
are clean.
3.1. Turn the robot o, switch it o and turn it on again.
3.2. Once the robot is turned on and has left the charging base, hold down the Back home
button on the robot until it beeps. Immediately after, let go the button and press it again until
the robot starts speaking. This way the robot will be restarted.
4. The main brush, side brush or omnidirectional wheel may have foreign matters tangled,
stop the robot and clear it up.
5.1. The dust tank is full. Empty it and clear the high-eciency lter if it is blocked.
5.2. The high-eciency lter is blocked, clear it.
5.3. The main brush is tangled with foreign matter, please clear it up.
6.1. The Wi-Fi signal is poor. Make sure the Wi-Fi signal is correct.
6.2. The Wi-Fi connection is unstable. Reset the router, check if there are any App updates and
try again.
6.3. Make sure your device’s mobile data are deactivated to improve the binding process.
7.1. Check if the robot is in Night mode and switch mode. The robot does not carry out
scheduled cleaning cycles under this mode.
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