Problem Possible causes Remedy
Impossible to light burner
(with igniter or match)
The burners do not
produce enough heat
Burner can be lit with
match, but not with igniter
Excessive heat
excessive flare-ups
TROUBLESHOOTING GUIDE
šThe burner openings are blocked
Yellow, smoky flame
Flame goes out
Flames under control
panel
Regulator humming
Incomplete flame
The flame is too big
šClear the blockages
šOpen gas cylinder valve
šClean or replace burner
šReplace with new cylinder
š Straighten gas hose
š Clear the blockages
šClean burners
šMake sure the burner and igniter
areinstalled correctly
šReplace igniter
šMove barbecue away from wind
šReplace cylinder
šTrim excess fat and reduce burner power
šClean the fat collector and burners
šPosition cooked food correctly.
šShut o gas immediately, allow
barbecue to cool down and clean
burners
šA temporary situation caused by high
outside air temperature and full cylinder
šClean or replace burner and check for
burner blockages
šReplace with 30 mbar pressure
regulator
šCheck all connections for tightnessctly
š Check regulator connection to
cylinder
šMake sure barbecue burners
are fittedto valves
šGas cylinder valve is not open
šBurner air inlet is blocked
šCylinder is empty or almost empty
šGas supply is blocked
šBurner air inlet openings are blocked
šPoor conductor contact
šWindy weather
šFat-rich food
šBlocked burners
šThis is not a defect or a hazard
šThe flame is visibly yellow
šYou are using the wrong type of
pressure regulator.
šStrong wind
šBlocked fat drain from barbecue
šCooked food is not positioned
correctly
šCylinder almost empty
šDefective igniter or electrode
šDefective igniter
šPoor grounding
šLots of salt or marinade on burner
surfaces
š Regulator is not fitted properly to
cylinder
šBurners are not fitted properly to
barbecue valves
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