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CenturionPro Original - Frequently Asked Questions; Cleaning and Maintenance FAQs; Trimming and Machine Capabilities; Troubleshooting Common Issues

CenturionPro Original
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For more information or to watch our video tutorials visit cprosolutions.com
15
FREQUENTLY ASKED QUESTIONS
HOW EASY IS IT TO CLEAN?
Our machines can be taken apart and cleaned within 10-15 minutes. There are four screws to remove the top cover, pressure
wash the machine and then you’re good to go. Our Quantanium coating is similar to a Teflon pan you would have at home
which is even easier to clean. Just submerge in warm water, let soak and then wipe with a soft cloth. We recommend to clean
every 4-6 hours of use, but it depends on your strain. We know the importance of down time during a harvest so we wanted
to make this process extremely quick and easy.
WHAT IS THE MAINTENANCE LIKE?
We have 15 video tutorials on our website with how to fully service your machine. These step by step videos make it very
easy to do everything that will be necessary to maintaining your machine. All parts can be ordered right through the website
and will be delivered to you within days.
DO YOUR MACHINES TRIM WET OR DRY?
All CenturionPro trimming machines now come all inclusive with both wet and dry tumblers. You have a wet tumbler for wet
trimming and a dry tumbler for dry trimming. This is a major benefit because you can purchase one machine and still have
the capability to trim wet or dry flowers. Our dry tumblers have a smaller cutting surface than the wet. If you were to run dry
product through a wet tumbler, you would have excess loss of flowers. Keeping the yield high is the biggest advantage to
having a specific tumbler for both methods of harvesting, wet or dry.
ARE YOUR MACHINES BUILT TO AN INDUSTRIAL STANDARD?
We do not compromise quality for cost savings. All CenturionPro Solutions machines are composed of the highest quality
materials available in North America and each machine is put through a comprehensive quality control inspection. We only
use brand name components in the build out of our machines which enables us to have the comfort in giving you a 10 year
warranty. With proper maintenance these machines will last you well over a decade.
WHAT IS THE OPTIMAL ROOM TEMPERATURE TO TRIM?
Use your CenturtionPro machine in 50-60 °F (10- 15 °C) room to get the best performance. Cooler temperatures prevent
excessive sticking to machine components.
MY MACHINE IS NOT WORKING LIKE IT DID WHEN IT WAS NEW, WHY?
Make sure to fully clean the machine and blades. If the machine is clean, the blade is adjusted properly and the leaf collector
has full suction, then you machine should trim exactly like it was new.
MY PRODUCT IS NOT MOVING THROUGH THE TUMBLER, WHY?
You need to consistently feed the tumbler so it is about 50%-60% full at all times. If the product won’t pass through, try tak-
ing the plastic top cover off and you should instantly see it begin exiting the tumbler. You can also prop the back wheels up a
bit to increase the angle the machine is on. Some strains are heavier and will need more of an angle to exit.
WHY IS MY PRODUCT STICKING TO THE INSIDE OF THE TUMBLER?
If you find that product is sticking to the inside of the tumbler, first clean the tumbler. When you reassemble it, make sure the
top brush bristles are poking through 1/4" into the tumbler.
HOW MUCH PRODUCT SHOULD BE IN THE TUMBLER AT ONE TIME?
The tumbler should be 50-60% full when trimming.