Fixing common problems
If your In-Home Display stops working, it won’t aect your smart
meters, and it won’t cut o the energy supply to your home.
If the screen is blank,
tryrecharging it
In-Home Displays have a battery
that lasts for about an hour.
Ifthe screen goes completely
blank, plug it in to recharge it,
and press the round, lat button
on the back to restart it.
If your In-Home Display
isn’t showing any data,
trymoving it closer to your
electricity smart meter
If your walls are thick or there’s
a large distance between your
electricity smart meter on the
wall and your In-Home Display,
it won’t be able to receive
anydata.
Try moving your In-Home Display
closer to your electricity smart
meter. Once you’re there, turn it
o using the round, lat button
on the back. Wait a minute and
then press the button again
to switch the In-Home Display
back on. Sometimes, this gives
it the boost it needs to get
goingagain.
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