CHART Cyl-Tel - Troubleshooting

6
Instructions Quick Start Guide - Cyl-Tel
®
& Tank-Tel
®
Liquid Level Gauges
6. When you have the number entered press the right
arrow button until the “*” goes away.
7. Use the arrow buttons to highlight “DIAMETER” and
press the ‘NEXT’ button to change the tank diameter.
8. When the ‘NEXT’ button is pressed “*” will appear
next to the length. Use the arrow buttons to change the
dimension to the diameter of the inner vessel in inches
“in”.
9. When you have the number entered press the right
arrow button until the “*” goes away.
10. Use the arrow buttons to highlight the “PRESSURE”
option in the menu. This is the estimated saturation
pressure of the liquid in the tank. It should be close to
the average between the tank operating pressure and the
delivery truck operating pressure (usually 25 psi).
11. Press the ‘NEXT’ button to change the saturation
pressure option. Once you press the ‘NEXT’ button the
word “SELECT” will disappear from the top left corner
of the screen.
12. Use the arrow buttons to change the saturation pressure
setting in the program.
13. Once the pressure is set, press the ‘NEXT’ button to
enter the pressure.
14. Use the arrow buttons to highlight the orientation option
on the menu. Press the ‘NEXT’ button to change the
tank orientation.
15. When the ‘NEXT’ button is pressed a “*” will appear
next to the tank orientation.
16. Use the arrow buttons to change the tank orientation.
17. Once the orientation is set use the right arrow button to
move the cursor to the right until the “*” goes away.
18. Use the arrow buttons to highlight the “CONTENTS”
option and press the ‘NEXT’ button to move to the next
screen.
19. Use the arrow buttons to set the contents in the tank and
press the ‘NEXT’ button to move to the next screen.
20. At this point you are done with the custom tank setup.
Press the ‘EXIT’ button to return to the MAIN MENU.
21. The unit will inform you that SETTINGS CHANGED
and will ask if you would like to save the changes. Press
the ‘SAVE’ button to save the new settings.
22. At the MAIN MENU press the ‘EXIT’ button to return
to the main display.
Troubleshooting
Refer to the table below for troubleshooting procedures. The table is arranged in a Symptom/Possible Cause/Solution format.
Note that possible causes for specic symptoms are listed in descending order of signicance. That is, check out the rst
cause listed before proceeding to the next. If you need further assistance please call the Customer Support Hotline at 1-800-
400-4683.
Symptom Possible Cause Solution
Cyl-Tel/Tank-Tel gauge does not turn
on.
Battery dead, low, installed incorrectly
or missing.
Transformer not plugged in or faulty
wiring.
Electrical supply circuit breaker tripped.
Faulty Cyl-Tel/Tank-Tel.
Physical keypad not connected to Cyl-
Tel/Tank-Tel circuit board.
Replace battery.
Inspect wiring and insure transformer is
plugged in. Reset circuit breaker.
Reset breaker.
Replace Cyl-Tel/Tank-Tel front.
Verify that the ribbon cable for the
keypad is connected to the Cyl-Tel/
Tank-Tel circuit board.