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Mr. Christopher PhillipsJul 29, 2025
What to do if my ChimneyFree Indoor Fireplace display shows a blank space?
- TTina WrightJul 29, 2025
If the display shows a blank space, there are several potential causes: * The thermostat sensor may be broken or disconnected. In this case, unplug the fireplace, remove the back panel, and check that the thermostat is plugged into the main circuit board. If the problem continues, contact customer service for a replacement thermostat sensor. * The manual reset overheat protection may have been triggered. Inspect the heater, ensuring that air inlets and outlets are not blocked. Unplug the heater for 30 minutes to allow it to cool down, then replug and monitor for overheating. If the problem persists, discontinue use and contact customer service.
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