ChimneyFree 32II300GRA - User Manual

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www.tsicustomerservice.comA108

Twin-Star International, Inc; Delray Beach, FL 33445

Made in China • Printed in China • Fabricado en China • Impreso en China • Fabriqué en China • Imprimé en Chine

www.tsicustomerservice.com

1-866-661-1218

MODEL/ MODELO/ MODÈLE :

32II300GRA

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Español P.10

A Twin-Star International Br and

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Questions and Answers

M
Mallory WatsonAug 15, 2025
Why ChimneyFree Indoor Fireplace heater does not blow warm air?
- K
  kmooreAug 15, 2025
  If your ChimneyFree Indoor Fireplace heater isn't blowing warm air, it could be due to a couple of reasons. First, it might be in a cool-down cycle, which is normal operation. The unit will continue to run for several minutes with cool air blowing before shutting down, and the duration varies based on temperatures. Alternatively, the thermostat setting might be preventing the heater from turning on. To resolve this, adjust the temperature settings to ensure the thermostat is set higher than the current room temperature.
S
Stephanie HunterOct 30, 2025
What to do if ChimneyFree Indoor Fireplace display shows blank?
- T
  Tanner PetersonOct 30, 2025
  If the display of your ChimneyFree Indoor Fireplace shows “ ”, there might be several reasons. First, the thermostat sensor could be broken or disconnected. To check this, unplug the fireplace, remove the back panel, and ensure the thermostat is properly plugged into the main circuit board. If that doesn't work, or if the thermostat sensor is broken, contact customer service for a replacement. Another possibility is that the manual reset overheat protection has been triggered. In this case, inspect the heater to ensure that the air inlets and outlets are not blocked, as this can cause overheating. Unplug the heater for 30 minutes to allow it to cool down, then replug and monitor it for further signs of overheating. If the problem persists, discontinue use and contact customer service. Fina...

Summary

GETTING STARTED

PRODUCT SPECIFICATIONS

IMPORTANT INSTRUCTIONS

OPERATION INSTRUCTIONS

HEATER

Heater function details, including default temperature and thermostat range.

TIMER

Timer settings available, cycling through 30 minutes to 9 hours.

FAN

Operation of the fan function, turning it on or off independently.

SPECTRAFIRE COLOR

Details the 5 unique flame effects and Auto Cycle option.

SPECTRAFIRE INTENSITY

Each flame color option has 5 intensity levels available.

SPECTRAFIRE SPEED

Flame color options have speed settings from 1 (slowest) to 5 (fastest).

DOWNLIGHT

Cycles through downlight settings: on, auto, and off.

TROUBLESHOOTING

EXPLODED VIEW

CARE AND MAINTENANCE

FCC;IC INFORMATION

BATTERY REPLACEMENT

1-YEAR LIMITED WARRANTY

CUSTOMER SERVICE

ChimneyFree 32II300GRA Specifications

General

Model	ChimneyFree 32II300GRA
Category	Indoor Fireplace
Type	Electric Fireplace
Heating Power	1500 W
BTU	5118 BTU
Voltage	120V
Flame Effect	Yes
Remote Control	Yes
Thermostat	Yes
Color	Gray
Style	Traditional
Heating Capacity	400 sq ft
Heating Area	400 sq ft