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PERSONAL HELP BUTTON
Your personal help button should be worn at all times including at night in
bed. It is waterproof and should be worn in the bath or shower.
WARNING: The supplied necklace is designed to break under significant
pressure, if you swap it for another cord or chain, please be aware that
this could cause you harm if it catches and does not break.
REQUESTING HELP
If you need help at any time of the day or night, press and hold your
personal help button, and count to three. The outer rim of your personal
help button will flash red to let you know your call for help is being sent.
You will hear a loud alarm sound from the base unit and the help button
will illuminate red. Voice messages on the base unit will play to let you
know the status of your request for help as it progresses.
Alternatively, press the large round Help button on your base unit to
request help.
TALKING TO AN OPERATOR
Following an alert being sent to monitoring you will hear the operator
speak, you can communicate with them by speaking to the base unit
through the hands-free speakerphone.
WARNING: You will only be able to speak with the operator if you are
within hearing distance of the base unit.
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