Cisco MERAKI Go - User Manual

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Meraki Go Quick Start

Welcome to the Meraki Go family! Meraki Go is a fast, secure and reliable networking solution designed with small businesses in mind. With your first Meraki Go

hardware in hand, this onboarding process will help you install your hardware and configure your network quickly.

This setup process should take around 30-60 minutes to complete and consists of three main steps:

1. Setting up your account and logging in

2. Adding hardware to your account and connecting it correctly

3. Configuring your network

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Step 1: Set up your account

You can create an account either on meraki-go.com or through the app on iOS or Android (preferred).

This QR code can be used find the Meraki Go app in your app store.

Once your account is registered, you will need to verify your email address before logging in for the first time.

Start and Log In to the Meraki Go app

If you do not already have the app installed, please download the software from your mobile app store and open the Meraki Go app once it is successfully

installed.

If you've already created an account on meraki-go.com, you'll use the same credentials to log into the app.

This guide is for Meraki Go products only. Meraki enterprise product information can be found at documentation.meraki.com

If you have an existing account with dashboard.meraki.com, you will need to use a new email address for Meraki Go.

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Summary

Set Up Your Meraki Go Account

Start and Log In to the Meraki Go App

Instructions for creating an account and logging into the Meraki Go mobile application.

Connect Your Meraki Go Hardware

Meraki Go GX20 Router Firewall Connection

Guide for connecting the Meraki Go GX20 router firewall to the internet and powering it on.

Meraki Go GS110 Switch Connection

Steps for connecting Meraki Go GS110 switches to the network and powering them.

Meraki Go GR10;GR60 WiFi Access Point Connection

Details on powering and connecting Meraki Go GR10/GR60 WiFi access points to the network.

Configure Your Meraki Go WiFi Network

Summary

Set Up Your Meraki Go Account

Start and Log In to the Meraki Go App

Instructions for creating an account and logging into the Meraki Go mobile application.

Connect Your Meraki Go Hardware

Meraki Go GX20 Router Firewall Connection

Guide for connecting the Meraki Go GX20 router firewall to the internet and powering it on.

Meraki Go GS110 Switch Connection

Steps for connecting Meraki Go GS110 switches to the network and powering them.

Meraki Go GR10;GR60 WiFi Access Point Connection

Details on powering and connecting Meraki Go GR10/GR60 WiFi access points to the network.

Configure Your Meraki Go WiFi Network

The Meraki Go Quick Start guide outlines the process for setting up and configuring Meraki Go networking solutions, designed specifically for small businesses. This guide covers the initial account setup, hardware installation, and network configuration, aiming for a complete setup within 30-60 minutes.

Function Description

Meraki Go devices provide a fast, secure, and reliable networking solution. The product line includes router firewalls (GX series), switches (GS series), and WiFi access points (GR series), which can be deployed individually or in combination to create a comprehensive network infrastructure. The router firewall acts as the gateway to the internet, providing security and managing network traffic. Switches extend the network by connecting multiple wired devices and can offer Power over Ethernet (PoE) capabilities to power other devices like access points. WiFi access points broadcast wireless networks, allowing devices to connect wirelessly. The entire system is managed through a mobile app, providing a user-friendly interface for configuration and monitoring.

Usage Features

The setup process begins with account creation, which can be done via the Meraki Go website or the dedicated mobile app (available on iOS and Android). The app is the preferred method for account setup and subsequent hardware management. Once an account is created, users must verify their email address before logging in.

Adding hardware to the account is streamlined using QR codes located on each Meraki Go device. Users scan these QR codes with their mobile app's camera to quickly register the hardware. If QR code scanning is not feasible, devices can also be added by manually entering their serial numbers. The app provides a flashlight button to assist with scanning in low-light conditions. It's important to note that if a metal mounting plate is attached to the hardware, it needs to be removed to access the QR code. For users with existing dashboard.meraki.com accounts, a new email address is required for Meraki Go.

After hardware is added, the next step involves connecting it to the internet. The guide specifies a connection order for multiple Meraki Go products:

Connect the Meraki Go (GX) router firewall to the internet and power it on. The internet connection typically plugs into Port 1 of the router firewall via an Ethernet cable.
Connect any Meraki Go (GS) switches to the GX router firewall and power them on. Switches can also optionally connect directly to another device providing internet service.
Connect any Meraki Go WiFi access points (GR) to the GS switch, the GX router firewall, or directly to a port on an internet device.

Meraki Go WiFi access points offer flexible power options:

AC Adapter: Each access point comes with an AC adapter for direct power connection.
PoE (Power over Ethernet): If a PoE-capable switch, a GX20 router firewall, or an Ethernet power injector is available, a PoE Ethernet cable can power the access point directly, eliminating the need for an AC adapter.

Once hardware is connected, users should check the Ethernet port lights; a green light indicates a successful connection, while an amber blinking light signifies data transmission. The devices will then attempt to find an internet path and perform any necessary software updates, which can take up to 30 minutes. During this update process, the device's LED will cycle through a rainbow pattern, indicating connectivity establishment with Meraki Go servers. After the rainbow pattern, the LED may alternate between amber and white, with a white flashing light indicating software installation. A solid white light (for GX, GS Series) or solid green light (for GR Series) indicates that the device is fully operational.

The final step is to configure a WiFi network using the app. Users can create a network by tapping the "Networks" icon and then the "Create a WiFi network" button. They can assign a name and password to the network. An option to enable "guest network" functionality is available, which isolates clients from communicating with each other or with devices on the local network, enhancing security for guest access. Once a WiFi network is created and settings are configured, the Meraki Cloud automatically applies these settings to any additional Meraki Go devices added to the account.

Maintenance Features

The guide implicitly highlights several maintenance-related features:

Automatic Software Updates: Meraki Go devices automatically download and install necessary software updates, ensuring the network always runs on the latest firmware with security patches and new features. This minimizes manual intervention for software management.
LED Indicators for Status: The Link and Activity LEDs on the Ethernet ports, along with the main device LED patterns (rainbow, amber/white flashing, solid white/green), provide clear visual cues about the device's connection status, operational state, and ongoing updates. This helps users quickly diagnose basic connectivity issues.
Troubleshooting Guidance: The guide directs users to a "Meraki Go Troubleshooting Guide" if hardware fails to connect to the internet or display a solid operational light within 30 minutes. This indicates a resource for self-service problem resolution.
Cloud Management: The Meraki Cloud automatically applies network settings to new devices, simplifying configuration and ensuring consistency across the network. This centralized management reduces the burden of individual device configuration.
Mobile App for Management: The Meraki Go app serves as the primary interface for managing the network, allowing users to monitor status, configure settings, and add/remove hardware from their mobile devices. This provides convenient, on-the-go control over the network.
Support Contact: In cases of persistent issues, such as invalid email/password combinations during account creation, the guide advises contacting support, indicating an available channel for assistance.

Cisco MERAKI Go Specifications

General

Wireless Standards	802.11a/b/g/n/ac
Product Line	Meraki Go
Target Users	Small Businesses
Deployment	Indoor
Subscription Required	No
Wireless Standard	Wi-Fi 5
Frequency Bands	2.4 GHz, 5 GHz
Management	Cloud-based
Security	WPA2, WPA3
MIMO	Yes
Mobile App	Yes