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Cisco MERAKI MR36H - User Manual

Cisco MERAKI MR36H
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MR36H Installation Guide
The Cisco Meraki MR36H is a dual-band 802.11ax cloud-managed access point with integrated Ethernet ports. Designed for room wireless and wired
connectivity, the MR36H is easy to install on the wall on a single gang box, and is the first cloud managed hospitality AP.
About this Guide
This guide provides instructions on how to install and configure your MR36H access points. This guide also provides mounting instructions and limited
troubleshooting procedures. For more wireless installation guides, refer to the wireless installation guides section on our documentation website.
Product Overview
Physical Specifications
MR36H
Interfaces
1x Gigabit Ethernet (RJ45) with 802.3af Power over Ethernet output *
2x Gigabit Ethernet (RJ45) outputs
1 to 1 Passthrough port
*it can work with 802.3af with lower capabilities
Power
Power over Ethernet: 37 - 57 (802.3at compatible)
Power consumption: 25W max (802.3at)
Power over Ethernet injector sold separately
Environment
1
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Summary

MR36 H Installation Guide Overview

About this Guide

Provides overview of the guide's content and purpose.

Product Overview

Details the features and capabilities of the MR36H access point.

Physical Specifications and Package Contents

Interfaces

Describes the Ethernet ports and their functionalities on the MR36H.

Power

Specifies the power requirements and consumption of the MR36H.

Environment

Details the operating and storage conditions for the MR36H.

Physical Security

Covers security features like mounting screws and concealed plates.

Package Contents

Lists the items included in the MR36H package.

Mounting and Security Features

Mounting Compatibility

Explains compatibility with existing mounting brackets and plates.

Security Features

Details methods for physically securing the access point after installation.

Security Screw Details

Describes the use of security screws to prevent dislodging and theft.

Ethernet, Power, and System Status Indicators

Ethernet Ports

Details the uplink and LAN access ports on the MR36H.

Uplink Port

Specifies the primary Gigabit Ethernet port for WAN connectivity.

LAN Access Ports

Describes the three LAN ports and their PoE output capabilities.

Power Source Options

Explains how to power the MR36H using PoE.

Factory Reset Button Operation

Explains how to perform a factory reset on the MR36H.

LED Indicators

Details the system and Ethernet status LEDs on the MR36H.

System Status LED Meanings

Describes the multi-color system status LED meanings.

Ethernet Status LEDs

Covers the status of the Ethernet ports via LEDs.

Run Dark Mode

Explains how to operate the AP with LEDs disabled for security.

Safety and Warnings

Provides essential safety precautions for installation and operation.

Pre-Installation and Configuration Steps

Pre-Install Preparation

Lists preparatory steps before on-site installation.

Configure Your Network in Dashboard

Guides on adding the MR36H to the Meraki dashboard network.

Check and Set Firmware

Recommends updating the MR36H firmware before mounting.

Check Upstream Firewall Settings

Outlines necessary firewall configurations for Meraki APs.

Assigning an IP Address to the MR36 H

Explains methods for assigning IP addresses to the MR36H.

Dynamic IP Assignment

Describes IP address assignment via DHCP.

Static IP Assignment

Details how to assign static IP addresses using the AP's web server.

Static IP via DHCP Reservations

Covers reserving static IPs for APs via a DHCP server.

Installation Tools and Procedures

Collect Installation Tools

Lists the necessary tools for installing the MR36H.

Collect Additional Hardware

Lists required hardware for mounting the MR36H.

Installation Instructions

Provides step-by-step instructions for installing the MR36H.

Choose Your Mounting Location

Guides on selecting an optimal mounting location for the AP.

Install the MR36 H

Outlines the process of physically installing the MR36H.

Attach the Mount Cradle

Details how to attach the mounting cradle to a junction box.

Attach MR36 H to Mount Cradle

Explains how to securely attach the MR36H to the mounted cradle.

Secure the MR36 H

Describes methods to secure the MR36H to its mount location.

Ejecting MR36 H from Mount Plate

Explains how to detach the MR36H from its mounting plate.

Verification and Basic Troubleshooting

Verify Device Functionality and Test Network Coverage

Guides on checking the AP's operation and wireless coverage.

Check LEDs for Status

Instructions for verifying device status using the LEDs.

Verify Access Point Connectivity

Steps to confirm the AP is connected and functional.

Check Network Coverage

How to assess wireless signal strength in the coverage area.

Basic Troubleshooting Steps

Provides steps for resolving common connectivity issues.

Check Radio Functionality as Repeater

Troubleshoots radio issues by using the AP in repeater mode.

Check Ethernet Port Functionality

Verifies the functionality of the Ethernet ports.

Check Static IP Address Configuration

Troubleshoots issues related to static IP address settings.

Warranty and Support Information

Warranty Coverage

Details the warranty coverage periods for the MR36H AP.

Support and Additional Information

Information on how to get help and additional resources.

Overview

The Cisco Meraki MR36H is a dual-band 802.11ax cloud-managed access point designed for room-based wireless and wired connectivity, particularly suited for hospitality environments. It integrates Ethernet ports and is engineered for easy wall installation, specifically on a single gang box.

Function Description:

The MR36H serves as a central hub for both wireless and wired network access within a room. It provides high-speed 802.11ax Wi-Fi for client devices and offers multiple Ethernet ports for wired connections, including the capability to power an end device via PoE. Its cloud-managed nature allows for centralized configuration, monitoring, and troubleshooting through the Meraki dashboard. The device can operate as a gateway AP or a repeater, adapting to various network topologies.

Important Technical Specifications:

  • Interfaces:
    • 1x Gigabit Ethernet (RJ45) uplink port, supporting 802.3at and 802.3af Power over Ethernet input.
    • 1x Gigabit Ethernet (RJ45) port with 802.3af Power over Ethernet output (Port 1).
    • 2x Gigabit Ethernet (RJ45) output ports (Ports 2 and 3).
    • 1 to 1 Passthrough port.
  • Power:
    • Power over Ethernet: 37 - 57V (802.3at compatible).
    • Power consumption: 25W max (802.3at).
    • PoE injector sold separately.
    • Can operate in low power mode when powered by 802.3af, disabling 802.3af output on LAN1 but maintaining full wireless capabilities.
  • Environment:
    • Operating temperature: 32 °F to 104 °F (0 °C to 40 °C).
    • Storage and Transportation Temperature: -4 °F to 158 °F (-20 °C to 70 °C).
    • Humidity: 5 to 95% non-condensing.
  • Physical Security:
    • Two security screw options (included).
    • Concealed mount plate.
  • Mounting Compatibility:
    • Fits MA-MNT-MR-H2A and MA-MNT-MR-H3A mounting plates.
    • Can be retrofitted to use MR30H mounting brackets (MA-MNT-MR-H1A) with minor adjustments.
    • Designed for mounting to a 4" square cable junction box and European outlet boxes.

Usage Features:

  • Cloud Management: Fully managed from the Meraki dashboard, enabling remote configuration, monitoring, and firmware upgrades.
  • Easy Installation: Designed for simple wall mounting on a single gang box using the included mount cradle.
  • Multi-Port Connectivity: Provides multiple wired Ethernet ports for connecting various in-room devices, such as IP phones, smart TVs, or other network-enabled equipment.
  • PoE Output: Port 1 can supply 802.3af power to an end device, simplifying cabling for compatible devices.
  • Flexible IP Assignment: Supports dynamic IP assignment via DHCP (with recommendations for static DHCP reservations) and static IP configuration via the local web server.
  • Firmware Updates: Automatically checks for and installs firmware upgrades to ensure optimal performance and security.
  • Run Dark Mode: Allows the LED indicators to be disabled for additional security or to reduce visibility in sensitive environments.
  • Factory Reset Button: A physical button on the rear of the unit allows for a factory reset, restoring the device to its original settings.

Maintenance Features:

  • LED Indicators: Equipped with a multi-color LED on the front faceplate to convey system status (booting, uplink status, initialization, client connectivity, upgrading). Ethernet status LEDs indicate wired client connections.
  • Troubleshooting Guide: The manual provides basic troubleshooting steps for connectivity issues, including resetting the access point, checking radio functionality (by making it a repeater), verifying Ethernet port functionality, and confirming static IP address configuration.
  • Remote Monitoring: The Meraki dashboard offers comprehensive monitoring tools to track device performance, client connections, and network health.
  • Firmware Management: Cloud management ensures that firmware is always up-to-date, reducing the need for manual intervention.
  • Security Screw Options: Included security screws can be used to physically secure the access point to its mount cradle, preventing accidental dislodging and theft.
  • Eject Tool: An eject tool is provided to facilitate the removal of the MR36H from its mount cradle for maintenance or replacement.
  • Warranty and Support: Cisco Meraki offers a lifetime warranty for indoor MR36H APs and provides support through the Meraki dashboard for hardware issues and installation assistance. RMA processes are in place for failed devices.

Cisco MERAKI MR36H Specifications

General IconGeneral
BrandCisco MERAKI
ModelMR36H
CategoryWireless Access Point
LanguageEnglish

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