Cisco 7960G - IP Phone VoIP

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Cisco IP Phone 7960 and 7940

Series User Guide

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Customer Order Number: DOC-7810182=

Text Part Number: 78-10182-08

Main Page

Default Chapter5
- Table of Contents5
Preface11
- About this Guide11
- Related Documentation12
- Obtaining Documentation13
- Obtaining Technical Assistance14
  - Cisco.com14
  - Technical Assistance Center15
    - Cisco TAC Web Site15
    - Cisco TAC Escalation Center16
- Document Conventions17
- Customizing Your Phone from the User Options Web Pages35
Customizing Phone Settings43
- Adjusting the Handset, Speakerphone, and Headset Volume43
- Adjusting the Ringer Volume44
- Personalizing the Ringer Sound45
Chapter 2 Customizing Phone Setting45
- Adjusting the Message Waiting Indicator Light46
- Changing the LCD Screen Contrast47
- Changing the Language for the Phone LCD Screen48
Placing a Call and Other Basic Phone Tasks51
- Making Telephone Calls51
  - Placing a Call52
Chapter 3 Placing a Call and Other Basic Phone Task52
- Making Telephone Calls52
- Answering a Call54
- Ending a Call54
- Muting a Call55
- Putting a Call on Hold56
Table56
- Transferring a Call to Another Extension56
Ending a Call (Continued)57
Related Topics57
Placing a Call57
Answering a Call57
Forwarding Calls to Another Extension57
- Redialing the Last Number Dialed58
- How to Get Notified When a Busy Line Is Available Using Cisco Call Back58
Transferring a Call to Another Extension57
Related Topics58
Placing a Call58
- Redialing the Last Number Dialed59
- Storing and Retrieving a Call Using Call Park59
Answering a Call59
Ending a Call59
- Answering Calls on Another Extension Using Call Pickup60
  - How to Pick up Calls Within Your Group60
  - How to Pick up Calls Outside of Your Group61
Putting a Call on Hold61
- Using Speed Dial62
- Forwarding Calls to Another Extension64
- Making Conference Calls67
- Using Voice Mail71
- Viewing and Dialing from the Phone Logs71
- Searching and Dialing from the Phone Directory73
- Searching and Dialing from the Phone Directory74
CHAPTER 4 Logging into Your Extension from any Phone Using the Cisco Callmanager75
Extension Mobility Feature75
- Logging in to Cisco Callmanager Extension Mobility76
- Logging out of Cisco Callmanager Extension Mobility78
- Changing Your Cisco Callmanager Extension Mobility PIN79
Managing Your Contacts81
- Managing Your Personal Address Book82
  - Subscribing to Personal Address Book82
Chapter 5 Managing Your Contact83
- Creating a New Address Book Entry on the Web84
  - Managing Your Personal Address Book84
  - Subscribing to Personal Address Book84
- Searching for or Editing a Personal Address Book Entry on the Web85
- Searching Personal Address Book Entries on Your Phone86
- Editing a Personal Address Book Entry on Your Phone87
- Deleting an Address Book Entry on the Web88
- Dialing a Personal Address Book Entry89
- Using the Cisco IP Phone Address Book Synchronizer89
  - Installing the Cisco IP Phone Address Book Synchronizer89
  - Configuring the Cisco IP Phone Address Book Synchronizer91
- Using Fast Dials92
  - Subscribing to Personal Fast Dials92
Assigning Fast Dial Codes to Phone Numbers on the Web93
Removing Personal Fast Dials Entries on the Web95
- Book on Your Phone96
Creating a Personal Fast Dials Entry for a Number in Your Personal Address Book on Your Phone96
Creating a Personal Fast Dial Entry for a Non-Address Book Directory Number on Your Phone97
- Removing Personal Fast Dials Entries on the Web97
Removing a Personal Fast Dials Entry on Your Phone99
Dialing a Personal Fast Dials Entry100
Chapter 6 Using the Cisco IP Phone 7914 Expansion Module101
- Understanding Expansion Module Features102
- Chapter 6 Using the Cisco IP Phone 7914 Expansion Module102
- How to Get more Information103
Appendix105
Faq105
Appendix A FAQ106
How Do I Access Voice Mail106
- How Do I Set Speed Dials106
- How Do I List My Missed Calls106
How Do I Change the Settings for My Cisco Callmanager Extension Mobility Line107
I Don't See a Hold Button-How Do I Put Someone on Hold107
How Do I Change the Contrast on the Phone LCD Screen107
How Do I Forward Calls108
How Do I Store Numbers of Friends and Colleagues that I Want to Call Often108
- I've Used up All My Speed Dial Lines, Can I Add more109
If I Cannot Answer a Call that I Have Forwarded to Another Number, will the Call Get Re-Routed to My Voice Mail System109
Can I Use Call Forwarding to Send My Calls Directly to Voice Mail, Without Ringing My Desk Top Phone110
Why Don't I Get a Dial Tone after Dialing an Access Code110
Appendix111
Safety Notices111
Appendix B Safety Notice112
Appendix113
Troubleshooting Your Phone113
- Accessing Network Configuration Data113
Appendix C Troubleshooting Your Phone114
- Accessing Status Data114
- Troubleshooting Cisco Callmanager Extension Mobility114
- Troubleshooting Cisco Callmanager Extension Mobility115
- Using the Quality Reporting Tool116
- Using the Quality Reporting Tool117
I N D E X119

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Cisco 7960G - IP Phone VoIP Specifications

General

Brand	Cisco
Model	7960G - IP Phone VoIP
Category	IP Phone
Language	English

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