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B-8

Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5

OL-23092-01

Appendix B Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G

Table of Contents

Default Chapter3
- Table of Contents3
- Related Documentation12
  - Cisco Product Security Overview13
- Document Conventions13
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G15
- What Networking Protocols Are Used?15
Chapter 1 an Overview of the Cisco Unified IP Phone17
- What Networking Protocols Are Used20
- Ipv6 Support on Cisco Unified IP Phones23
- Configuring Network Parameters Using the Cisco Unified IP Phone25
- Configuring Telephony Features25
- Feature Overview25
- Providing Users with Feature Information25
- Configuring Network Parameters Using the Cisco Unified Ip Phone26
- Understanding Security Features for Cisco Unified IP Phones27
- Overview33
  - Required Network Components33
    - Best Practices—Requirements and Recommendations33
    - Security Restrictions33
  - Security Restrictions35
- Overview of Configuring and Installing Cisco Unified IP Phones36
- Checklist for Installing the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G39
- Installing Cisco Unified IP Phones39
CHAPTER 2 Preparing to Install the Cisco Unified IP Phone on Your Network46
- Understanding Interactions with Other Cisco Unified IP Communications Products46
- Providing Power to the Phone48
- Understanding Phone Configuration Files51
- Understanding the Phone Startup Process53
- Understanding the Phone Startup Process54
- Adding Phones to the Cisco Unified Communications Manager Database55
- Using Cisco Unified IP Phones with Different Protocols58
- Determining the MAC Address of a Cisco Unified IP Phone59
- Determining the MAC Address of a Cisco Unified IP Phone60
- Before You Begin61
  - Network Requirements61
Chapter 3 Setting up the Cisco Unified IP Phone62
- Cisco Unified Communications Manager Configuration62
- Understanding the Cisco Unified IP Phone Components62
- Installing the Cisco Unified IP Phone65
- Attaching a Cisco Unified IP Phone Expansion Module69
  - Feature Key Capacity Increase for Cisco Unified IP Phones70
- Adjusting the Placement of the Cisco Unified IP Phone71
- Verifying the Phone Startup Process74
- Configuring Startup Network Settings75
- Configuring Security on the Cisco Unified IP Phone76
CHAPTER 4 Configuring Settings on the Cisco Unified IP Phone79
- Configuration Menus on the Cisco Unified IP Phone79
- Overview of Options Configurable from a Phone82
- Network Configuration Menu85
  - Understanding Dhcpv6 and Autoconfiguration94
- Device Configuration Menu95
- Security Configuration Menu114
CHAPTER 5 Configuring Features, Templates, Services, and Users125
- Telephony Features Available for the Phone125
- C H a P T E R 5 Configuring Features, Templates, Services, and Users126
- Configuring Product Specific Configuration Parameters146
- Configuring Corporate and Personal Directories148
  - Configuring Corporate Directories148
  - Configuring Personal Directory148
- Modifying Phone Button Templates149
  - Modifying a Phone Button Template for Personal Address Book or Fast Dials150
- Configuring Softkey Templates151
- Setting up Services152
- Adding Users to Cisco Unified Communications Manager152
- Managing the User Options Web Pages153
  - Giving Users Access to the User Options Web Pages153
  - Specifying Options that Appear on the User Options Web Pages154
- Customizing and Modifying Configuration Files157
- Creating Custom Phone Rings158
  - Ringlist.xml File Format Requirements158
Chapter 6 Customizing the Cisco Unified IP Phone159
- PCM File Requirements for Custom Ring Types159
- Configuring a Custom Phone Ring159
- Creating Custom Background Images159
- Configuring Wideband Codec163
- Configuring the Idle Display163
- Automatically Disabling the Cisco Unified IP Phone Screen164
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone167
- Model Information Screen168
- Status Menu169
CHAPTER 8 Monitoring the Cisco Unified IP Phone Remotely188
- Accessing the Web Page for a Phone188
- C H a P T E R 8 Monitoring the Cisco Unified IP Phone Remotely189
- Disabling and Enabling Web Page Access189
- Configuring the Cisco Unified IP Phone to Use HTTP/HTTPS Protocols190
- Device Information190
- Network Configuration191
- Network Statistics195
- Device Logs197
- Streaming Statistics198
CHAPTER 9 Troubleshooting and Maintenance203
- Resolving Startup Problems203
  - Symptom: the Cisco Unified IP Phone Does Not Go through Its Normal Startup Process204
  - Symptom: Cisco Unified IP Phone Unable to Obtain IP Address208
- Cisco Unified IP Phone Resets Unexpectedly208
Appendix223
Providing Information to Users Via a Website223
- How Users Obtain Support for the Cisco Unified IP Phone223
- Giving Users Access to the User Options Web Pages223
Appendix A Providing Information to User Via a Website224
- Accessing Cisco 7900 Series Unified IP Phone Elearning Tutorials (SCCP Phones Only224
- How Users Access the Online Help System on the Phone224
- How Users Get Copies of Cisco Unified IP Phone Manuals224
- How Users Access a Voice-Messaging System225
- How Users Subscribe to Services and Configure Phone Features225
- How Users Configure Personal Directory Entries226
  - Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer226
Appendix229
Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G229
Appendix237
Supporting International Users237
- Adding Language Overlays to Phone Buttons237
- Installing the Cisco Unified Communications Manager Locale Installer237
  - A P P E N D I X C Supporting International Users238
  - Support for International Call Logging238
Appendix239
- Cable Specifications239
- Network and Access Port Pinouts239
- Physical and Operating Environment Specifications239
Technical Specifications239
Basic Phone Administration Steps243
- Example User Information for These Procedures243
- Adding a User to Cisco Unified Communications Manager244
  - Adding a User from an External LDAP Directory244
  - Adding a User Directly to Cisco Unified Communications Manager245
- Configuring the Phone245
- Performing Final End User Configuration Steps249
I N D E X251

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