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Cisco DPC3216 User Manual

Cisco DPC3216
52 pages
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OL- 31573-01
Cisco Model DPC3216 and
DPC3216C DOCSIS 3.0 16x4
Cable Modem with Embedded
Multimedia Terminal Adapter
User Guide
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Cisco DPC3216 Specifications

General IconGeneral
TypeCable Modem
DOCSIS StandardDOCSIS 3.0
Maximum Download Speed343 Mbps
Maximum Upload Speed120 Mbps
Downstream Channels8
Upstream Channels4
Ports1 x Ethernet
InterfaceEthernet
ComplianceFCC, UL

Summary

IMPORTANT SAFETY INSTRUCTIONS

General Safety Precautions

Read, keep, and follow all instructions and warnings. Avoid water, heat, and blockages.

Product Protection and Electrical Safety

Protect from lightning, overloads, and shock hazards. Handle batteries with care.

Environmental and Service Safety

Ensures proper ventilation, location, and protection from moisture, foreign objects, and service hazards.

Telephone Equipment and Moving Safety

Covers post-service checks, moving precautions, and safety notices for telephone equipment.

United States FCC Compliance

FCC Declaration and Canada EMI Regulation

Statements of compliance with FCC and Canadian regulations for digital apparatus and interference.

About This Guide

Guide Overview and Details

Details the guide's introduction, purpose, intended audience, and document version.

Chapter 1 Introducing the Cable Modem

Cable Modem Features and Capabilities

Details high-speed data, digital voice, connections, design, and function aspects.

Management Features

Information on software upgradeability and remote manageability using SNMP.

What's In the Carton?

Lists the items included in the carton: cable modem, power adapter, battery, and Ethernet cable.

Front Panel Description

Explains the front panel LED status indicators and their meanings for operation.

Back Panel Description

Identifies back panel components: telephone ports, Ethernet, reset, cable, and power connectors.

Chapter 2 Installing the Cable Modem

Installation Preparations and Requirements

Covers system requirements for Internet and telephone service, hardware, software, and connection needs.

Choosing Cable Modem Location

Recommendations for choosing the best location for your cable modem at home or office.

Installing the Battery

Step-by-step instructions for installing the rechargeable Lithium-Ion battery.

Mounting the Cable Modem on a Wall

Guidance on selecting a place and equipment needed for mounting the cable modem on a wall.

Connecting Devices to the Cable Modem

Illustrates possible connections for PC, telephone, TV, VCR, and set-top converter.

Cable Modem Installation Steps

Step-by-step procedure for connecting coaxial cable, Ethernet, and telephone lines.

Chapter 3 Operation of Front Panel Indicators

Initial Power On, Calibration, and Registration

Chart of front panel LED status indicators during power on, calibration, and registration.

Normal Operations Status

Description of front panel LED status indicators during normal operations with AC power applied.

Special Conditions and Network Access Denied

Describes LED status indicators during special conditions when network access is denied.

Chapter 4 Troubleshooting the Cable Modem

Frequently Asked Questions

Answers common questions about the cable modem, including TCP/IP configuration and IP address renewal.

Common Troubleshooting Issues

Addresses common problems like no Ethernet connection or no dial tone, with solutions.

Tips for Improved Performance

Provides tips to help the cable modem perform as expected, including checking connections and configuration.

Chapter 5 Customer Information

Contacting Cisco Services for Assistance

Information on how to get technical assistance by calling Cisco Services or accessing the company's extranet site.

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