Cisco DPQ2202 - User Manual

Cisco Model DPQ2202 VoIP Cable
Modem User Guide
In This Document
 IMPORTANT SAFETY INSTRUCTIONS ...............................................................2
 Introduction.................................................................................................................8
 What's In the Carton?...............................................................................................10
 Front Panel Description ...........................................................................................11
 Back Panel Description ............................................................................................13
 What Are the System Requirements for Internet Service?..................................14
 How Do I Subscribe to High-Speed Internet and Telephone Service? .............15
 Where Is the Best Location for My Cable Modem?..............................................17
 How Do I Mount the Modem on a Wall? (Optional)...........................................18
 What Are the Requirements for Telephone Service?...........................................20
 How Do I Connect the Cable Modem for Internet and Telephone Service?....21
 Installing USB Drivers..............................................................................................24
 How Do I Maintain the Battery (Optional Model Only).....................................26
 Frequently Asked Questions...................................................................................29
 Having Difficulty? ....................................................................................................32
 Tips for Improved Performance .............................................................................33
 Front Panel LED Status Indicator Functions.........................................................34
 Notices........................................................................................................................36

Cisco DPQ2202 Specifications

General

Product Type	Cable Modem
Manufacturer	Cisco
Model	DPQ2202
DOCSIS Standard	DOCSIS 2.0
Maximum Upload Speed	30 Mbps
Upstream Channels	1
Downstream Frequency Range	88 to 860 MHz
Upstream Frequency Range	5 to 42 MHz

Summary

Important Safety Instructions

Installer and System Notices

Guidelines for qualified personnel on safe servicing and system grounding.

General Safety and Warning Instructions

Power Source and Grounding Guidelines

Covers electrical safety, fire hazards, proper grounding, and general precautions.

Product Protection and Battery Management

Battery Safety and Disposal

Guidance on protecting the device from lightning and managing its rechargeable/disposable batteries.

Environment, Service, and Safety Precautions

Service Warnings and Product Safety Checks

Precautions for ventilation, moisture exposure, product servicing, and safety checks.

Regulatory and Compliance Statements

FCC and Canada EMI Regulations

FCC compliance, Canada EMI regulations, and RF exposure guidelines.

Introduction and Product Overview

Key Benefits and Features

Welcome to the cable modem and overview of its benefits and features.

Package Contents Overview

Front Panel Status Indicator Guide

Back Panel Port and Connector Guide

Internet Service System Requirements

PC and Macintosh Requirements

Minimum hardware and software needed for PC and Macintosh computers.

Ethernet and USB Connection Requirements

Requirements for Ethernet and USB connections to the modem.

Service Subscription and Setup

Setting Up New Internet Access

Steps for users without an existing high-speed Internet account.

Telephone Service Configuration

Optimal Cable Modem Placement

Wall Mounting Instructions

Wall Mounting Preparation

Step-by-step instructions and items needed before mounting the modem on a wall.

Wall Mounting Slot Specifications

Telephone Service Requirements Overview

Telephone Device and Wiring Guidelines

Information on supported telephone devices, dialing methods, and wiring.

Connecting the Cable Modem for Service

Connecting for Internet and Telephone Services

Illustrates networking options for connecting devices to the modem.

Connecting for High-Speed Data and Telephone

Installing USB Drivers for PC

USB Driver Installation for Windows 2000

Step-by-step guide for installing USB drivers on Windows 2000 systems.

USB Driver Installation for Windows XP;Vista

Optional Battery Maintenance

Battery Charging and Replacement Procedures

Guidelines for charging, using without, and replacing the modem's battery.

Battery Compartment Access and Removal

Frequently Asked Questions (FAQs)

FAQs: Service, Connectivity, and IP Renewal

Answers common queries about service, connectivity, and IP address renewal.

Additional Frequently Asked Questions

IP Address Renewal Procedures for PC

Instructions for renewing IP addresses on Windows and Macintosh systems.

Troubleshooting Common Issues and Solutions

Resolving Connection and Dial Tone Problems

Tips for fixing issues with Ethernet connections, cable registration, and telephone dial tone.

Performance Improvement Tips

Front Panel LED Status Indicator Guide

Initial Power Up and Calibration Status

Explains LED behavior during the modem's initial power up, calibration, and registration process.

Normal Operations LED Status Guide

Legal Notices and Disclaimers

Contacting Cisco Support