WPA3 Support
Wi-Fi 6E in the 6 GHz frequency band requires the clients to support WPA3 as a mandatory mode of operation.
WPA2-WPA3 transition mode is not supported in the 6 GHz frequency. If an SSID is configured to operate across all
three frequency bands, then the SSID should be configured to be WPA3 only. Please refer to the WPA3 configuration
guide for more details
Note: If an SSID is configured to support WPA3 transition mode across all three frequency bands, then the 2.4 GHz and
the 5 GHz frequency will broadcast the SSID with transition mode support. The SSID will not be broadcasted in the 6
GHz mode
Basic Troubleshooting
The following steps can be used for troubleshooting basic connectivity issues with your access point.
• Reset the access point
• Factory reset the access point by holding the factory reset button for 5 seconds
• Try switching cables, or testing your cable on another device
If your access point still does not connect, the following instructions may be useful, depending on your issue.
Check Radio Functionality by Making the AP a Repeater
1. If your AP is acting as a gateway, disconnect the Ethernet cable from the LAN (while keeping the AP powered
on). This will switch your AP into repeater mode. If no other gateways are within range, the AP will begin
broadcasting an SSID appended with "-scanning". If you are able to connect to this SSID and go to my.meraki.com
from your web browser, then your radio is working.
2. Physically place the repeater AP (AP with disconnected LAN) next to a working gateway AP.
3. Connect the power adapter or PoE. The radio and signal strength LEDs on the AP will turn solid green or blue
once the access point boots up and detects the gateway.
4. The access point is now a repeater and will check into the Dashboard.
5. On the Wireless > Access Points page in the Dashboard, you will see the connectivity bar for the specific Repeater
AP reflecting a light green color, which means the AP is a repeater. Gateway APs will reflect a dark green color in
the connectivity bar and also will have the letter G (Gateway) on top of the AP symbol.
Check Ethernet Port Functionality by Connecting to the AP
1. Disable the Wireless adapter on your computer.
2. Make sure the Ethernet adapter on your device is set to obtain an IP address automatically via DHCP.
3. Connect your computer to the Ethernet port on the AP with an Ethernet cable.
4. The Ethernet LED on the AP should turn solid green or blue.
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