Cisco PIX 520 - PIX Firewall 520 - Page 86

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Chapter 7 Troubleshooting the Switch

If You Need Further Help

7-12

User Guide for the Catalyst Express 520 Switches

OL-12761-02

Main Page

Default Chapter5
- Table of Contents5
Chapter 3 Installing the Switch9
Using this Guide9
- How this Guide Is Organized9
- Switch Documentation Set11
  - Related Documentation11
- Introduction13
  - Overview14
Chapter 1 Introduction14
- Hardware Features18
- Software Features22
- Box Contents26
- Supported Hardware26
- Hardware Requirements27
- Software Requirements27
Chapter 2 Setting up the Switch29
- Warnings30
- Set up the Switch (Existing Network)30
- Set up the Switch (no Network)35
- Secured Sessions with the Switch40
- When You Are Done40
- Installing the Switch41
Warnings42
- Installation Guidelines45
- Install the Switch on a Desk or Shelf47
- Install the Switch in a Rack48
- Install the Switch on a Wall51
- When You Are Done52
Connecting to the Switch54
- Warnings54
- Cabling Guidelines54
- Connect to an Ethernet Port55
- Install an SFP Module into an SFP Module Slot56
- Remove an SFP Module from an SFP Module Slot57
- Connect to a Fiber-Optic SFP Module Port58
- Connect to a Dual-Purpose Port59
- When You Are Done60
Chapter 5 Changing the Switch Network Settings61
Chapter 6 Monitoring the Switch65
- Review the Front Panel View and the Leds66
- Review the Dashboard70
- Review the Port Statistics71
- Review the Port Status71
- Review the Alert Log72
Chapter 7 Troubleshooting the Switch73
- When You Are Done73
- Troubleshoot IP Address Problems76
  - IP Address Is Not Received from DHCP Server76
  - Switch Has Wrong IP Address76
- Troubleshoot Displaying of the Device Manager77
- Troubleshoot Connections to the Switch79
  - Switch and Other Device Are Not Communicating79
  - Cisco IP Phones Continually Disconnect79
- Access Direct Managed Mode80
Restart the Switch81
Reset the Switch82
Recover a Username or Password83
Recover the Switch Software84
Troubleshoot a Failed Software Upgrade85
If You Need Further Help85
Appendix87
Reference87
- Technical Specifications88
- Location of the Switch Serial Number90
- Connector Specifications91
- Cabling Guidelines96
  - Ethernet Port Connections96
  - Small Form-Factor Pluggable Module Port Connections96
- Cable and Adapter Specifications99
Appendix103
Cisco Support Resources103
- Cisco Small and Medium-Sized Business (SMB) Solutions103
- Cisco Networking Professionals Connection103
- Obtaining Documentation, Obtaining Support, and Security Guidelines103
I N D E X105

Cisco PIX 520 - PIX Firewall 520 - Page 86

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