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Marcus BrownJul 25, 2025
How to fix Cisco Software Secure ACS HTML interface access issues?
- NNancy FoleyJul 25, 2025
If you're having trouble accessing the Cisco Secure ACS HTML interface, here are a few things to check: * First, ensure you're using a supported browser (refer to the Release Notes for Cisco Secure Access Control Server for Windows Server Version 3.3 for a list of supported browsers). * Confirm connectivity to Cisco Secure ACS by pinging it. * Verify that the administrator is using a valid username and password that has been previously configured in Administration Control. * Make sure Java functionality is enabled in your browser. * Consider whether a firewall, NAT device, or HTTP proxy server is interfering with the connection.