Why administrator is not receiving e-mail from Cisco Secure ACS Software?
- KKatherine JonesAug 21, 2025
If the administrator configured for event notification isn't receiving emails from Cisco Secure ACS Software, verify that the SMTP server name is correct. If the name is correct, ensure that the Cisco Secure ACS server can ping the SMTP server or send emails via a third-party email software. Also, confirm that you have not used underscores in the email address.