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Cisco 2509 - Router - EN User Manual

Cisco 2509 - Router - EN
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A-11
User Guide for Cisco Secure ACS for Windows Server
78-14696-01, Version 3.1
Appendix A Troubleshooting Information for Cisco Secure ACS
Proxy Issues
Proxy Issues
Installation and Upgrade Issues
Condition Recovery Action
Proxy fails. Make sure that the direction on the remote server is set to Incoming/Outgoing
or Incoming, and that the direction on the authentication forwarding server is set
to Incoming/Outgoing or Outgoing.
Make sure the shared secret (key) matches the shared secret of one or both
Cisco Secure ACS servers.
Make sure the character string and delimiter match the stripping information
configured in the Proxy Distribution Table, and the position is set correctly to
either Prefix or Suffix.
One or more servers is down, or no fallback server is configured. Go to Network
Configuration and configure a fallback server. Fallback servers are used only
under the following circumstances:
The remote Cisco Secure ACS is down.
One or more services (CSTacacs, CSRadius, or CSAuth) are down.
The secret key is misconfigured.
Inbound/Outbound messaging is misconfigured.
Condition Recovery Action
The following error message appears when you try
to upgrade or uninstall Cisco Secure ACS:
The following file is
invalid or the data is
corrupted
“DelsL1.isu”
From the Windows Registry, delete the following
Registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windo
ws\CurrentVersion\Uninstall\CiscoSecure
All previous accounting logs are missing. When reinstalling or upgrading the
Cisco Secure ACS software, these files are deleted
unless they have been moved to an alternative
directory location.

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Cisco 2509 - Router - EN Specifications

General IconGeneral
BrandCisco
Model2509 - Router - EN
CategorySoftware
LanguageEnglish

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