Cox Business IP Centrex
Calling Features and Functions
Quick Start Guide
Advanced Functions
Softkey
Description
Setting Up Voice Mail
1. From your business phone, press the envelope
button or dial *298.
2. When asked for the PIN, enter 269266 (COXCOM).
3. Follow the prompts to record your voice message
and change the PIN.
Access Voice Mail
(from your business line)
1. From your business phone, press the envelope
button or dial *86.
2. Enter your password. (Note: Initial voice mail setup
must occur on the intended desk phone. The
temporary password is 269266.)
Access Voice Mail
(from main/other lines)
1. Pick up the line you want to check.
2. Press the envelope button or dial *86.
3. Enter the password for that line.
†
Some functions may be restricted by your
Cox Business VoiceManager
SM
administrator.
While on Hook
Redial Calls the last number dialed.
Directory Accesses your personal or group
directory.
Cfwd Call Forwarding: Forwards all incoming
calls to your phone to a specifi c number.
Dnd (DND) Do Not Disturb: Prevents incoming
calls from ringing your phone. Calls are
automatically forwarded to voice mail.
LCR Last Call Return: Calls the last
incoming number.
PTT Push to Talk: Initiates immediate
communication with individuals. PTT can
be confi gured for one- or two-way voice.
While on a Call
End Ends the call.
Conf Conference with another. Press Conf
while on a call, dial another party and
press Conf again.
BXFER Blind Transfer: Transfers a call to another
number without announcing the caller.
1. While on an active call, press the
BXFER softkey.
2. Dial the receiver’s number
(or extension).
3. Press the # or Dial button.
XFER Warm Transfer: Transfers a call to
another number, but announces the
caller information before completing
the transfer.
1. While on an active call, press the
XFER softkey.
2. Dial the receiver’s number
(or extension).
3. Introduce the call and press the
XFER key again.
XFERVM Transfers a call to voice mail.
Hold Places the call on hold.
Code
†
Description
*72 Call Forward Always Activate
*73 Call Forward Always Deactivate
*98 Call Pickup
*69 Call Return
*68 Call Park
(press Hold / *68 / ext / #)
*88 Call Park Retrieve
(press *88 / ext / #)
*98 Call Pickup
(press *98 to pick up ringing ext)
*97 Answer Specifi c Extension
(press *97 / ext / #)
*50 Push to Talk
(press *50 / ext / #)
Cisco SPA508G Phone
Cisco SPA504G Phone
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