How to fix paper jams in Citizen CT-E351 Printer?
If your Citizen Printer is experiencing paper jams where the paper cannot exit and rolls up inside, open the paper cover and carefully pull the paper out to clear the jam.
What to do if my Citizen CT-E351 says 'Paper End'?
If your Citizen Printer displays 'Paper End', simply load a new paper roll to resume printing.
What to do if the cover is open on my Citizen CT-E351 during printing?
If the cover of your Citizen Printer is opened during printing, check the paper, gently pull it straight out a couple of centimeters, and then close the cover to continue.
What to do if my Citizen CT-E351 displays a Cutter Error?
To resolve a Cutter Error on your Citizen Printer, turn off the power, open the paper cover, and remove any jammed paper or scraps. Reload the paper roll, close the cover, and then turn the power back on.
Why is the print head hot on my Citizen Printer?
If your Citizen Printer's print head is too hot, which may occur due to dense or heavy black printing in a high-temperature environment, wait for the print head temperature to decrease. Printing should restart automatically once it has cooled down.
How to change printing speed on Citizen Printer?
To address issues with printing speed changes on your Citizen Printer, adjust the memory switch settings. Enable MSW2-3 (buffering), increase the baud rate of MSW7-1 (serial baud rate), and reduce the print speed by changing MSW10-2 to a lower level.
How to clean print head on Citizen CT-E351?
To clean a dirty print head or platen on your Citizen Printer, periodically (every 2 to 3 months) use a cotton swab dampened with ethyl alcohol to wipe off any dirt and dust.
General| Print technology | - |
|---|---|
| Maximum resolution | 203 x 203 DPI |
| Product color | White |
| Wi-Fi | No |
| Ethernet LAN | Yes |
| Mobile operating systems supported | Android |
| Supported paper width | 58, 80 mm |
| USB 2.0 ports quantity | 1 |
| Connectivity technology | Wired |
| Harmonized System (HS) code | 84433210 |
Details CE marking conformity for Low Voltage, EMC, and RoHS directives.
States compliance with Canadian ITE standards for radio noise.
Highlights RF energy emission, potential interference, and use of shielded cables.
Explains the meaning of WARNING and CAUTION symbols for hazard levels.
Details various symbols used for electrical safety, grounding, and prohibitions.
Avoid exposure to flames, sunlight, humidity, dust, and strong magnetic fields.
Do not drop objects, liquids, or place items on the printer. Avoid impacts and disassembly.
Keep the printer and cables away from children to prevent injury.
Avoid unstable locations, dusty areas, and proximity to radio/TV interference.
Details correct grounding procedures and connections to avoid hazards.
Instructions for safe handling and use of the power cord to prevent damage and electric shock.
How to safely shut down the printer in an emergency and proper plug handling.
Explains hot components, auto cutter hazards, and general handling advice.
Steps to prevent malfunctions, like avoiding opening the cover during printing or using incorrect paper.
How to clean the printer case and thermal head using appropriate cloths and solutions.
Warning about the high temperature of the thermal head after printing.
Lists key features of the CT-E351 printer, such as high-speed printing and dual interfaces.
Explains how model numbers indicate specific printer features and configurations.
Details technical specifications like print method, widths, speed, and character types.
Identifies external printer parts, operation panel LEDs, buttons, and rear connectors.
Details the print head, paper end sensor, platen, and auto cutter located inside the paper cover.
Explains buzzer, user memory, memory switches, USB power off, and paper saving features.
Explains the auto side shift function for heat dissipation and print position adjustment.
Step-by-step instructions for connecting the AC adapter and power cord to the printer.
Guides on connecting USB, serial, and Ethernet cables, with safety notes.
Details Ethernet interface, panel button, LED functions, and network setting changes via web browser.
Instructions for connecting the cash drawer, including pin configuration and cautions.
Specifies horizontal positioning and cautions against vibration, dust, and improper orientation.
Step-by-step guide on how to load a paper roll correctly into the printer.
Instructions for installing the partition for 58mm paper and related precautions.
Explains how to enable the LLP function to extend print head life by reducing pressure.
Advice on printing distortions, serial interface issues, and USB EMI susceptibility.
Provides the URL for downloading drivers, utilities, and other electronic files.
Recommends periodic cleaning of the print head and platen for quality and to prevent malfunctions.
Step-by-step procedure to resolve issues when the auto cutter stops or malfunctions.
Instructions on how to run a self test to diagnose printer problems and check settings.
Explains how to print received data in hexadecimal for checking data integrity.
Explains error conditions and their corresponding LED and buzzer signals, including status displays.
Advice on avoiding and resolving paper jams within the printer.
Settings to adjust for printing speed changes to prevent white lines or feeding issues.
Provides diagrams and measurements of the printer's external dimensions.
Lists recommended thermal roll paper types and specifications, with usage cautions.
Detailed guide on how to manually set printer functions using memory switches and initialize settings.
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