CITIZEN Bluetooth Watch W770 Troubleshooting
Removing all the registration information and trying pairing (registration) again
Caution
All the registration will be removed after the following steps are finished. After removing, you must execute pairing
(registration) of smartphones again. Try this method when the other recovery methods were not effective.
See “Performing a clean install of the dedicated app and trying pairing (registration) again” when you cannot pair (register)
the watch and the smartphone even after you try registering a few times following the steps below.
Proceed operation following step numbers below. To check the operation movie, click the icon
Video
on the PDF.
1
Checking the power reserve
You cannot execute operation for registration when the power reserve level
of the watch is “0”.
• Check also power reserve of your smartphones.
S
M
T
W
T
F
S
M
T
E
M
T
E
L
A
M
L
A
M
H
C
R
T
L
-
M
T
L
-
M
H
C
R
60
30
S
M
T
W
T
F
S
ON
OFF
ON
OFF
A
L
M
60
30
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M
T
W
T
F
S
ON
OFF
ON
OFF
A
L
M
Button
B
Button
A
Function
hand
Crown
Mode hand
Pull the crown out to position
1
and rotate it to move
the mode hand to choose a
mode.
It takes three
positions.
Second hand
Connection status
Power reserve
1
Change the mode to [
TME
] or [
L-TM
] and push the crown in
to position 0.
2
Press the lower right button A repeatedly to make the
function hand indicate power reserve.
2
Removing registration information
1
Change the mode to [
TME
] and pull the crown out to position
2.
The second hand points the registration information currently
chosen and the function hand indicates connection status (
ON/OFF
).
Registration information 1
Registration information 2
Registration information 3
60
30
S
M
T
W
T
F
S
ON
OFF
ON
OFF
A
L
M
M
T
E
M
T
E
L
A
M
L
A
M
H
C
R
T
L
-
M
T
L
-
M
H
C
R
2
Press and hold the upper right button B for about 7 seconds.
The second hand turns fully around and removing is finished.
3
Rotate the crown to choose another registration information.
4
Repeat steps 2 and 3 to remove all the registration
information.
5
Push the crown in to position 0 to finish the procedure.
The second hand and function hand return to normal indication.
6
Remove “
Eco-Drive W770
” from the list of registered devices
in the Bluetooth setting on all the smartphones that have
ever connected with the watch.
• When “
Eco-Drive W770
” cannot be seen, it has already been deleted.
3
Installing the app again
1
Uninstall the dedicated app “
CITIZEN Bluetooth Watch
”
from the smartphones.
2
Download the dedicated app “
CITIZEN Bluetooth Watch
” at
an app site and install it.
4
Checking the smartphone
Check whether Bluetooth is turned on on your smartphone.
5
Registering
1
Change the mode to [
TME
] or [
L-TM
] and push the crown in
to position 0.
2
Start the dedicated app.
• Keep the screen of the app shown.
• Agree when a dialog appears to request your permission to use
Bluetooth connection.
3
Press and release the upper right button B.
The second hand points “
ACT
(40-second position)” and
registration starts.
• The smartphone is connected when it has already been registered.
4
“
Connected
” appears as registration is finished.
• It may take about 20 - 30 seconds to finish registration.
The watch and the smartphone are connected as registration is
finished. The function hand of the watch points “
ON
” of connection
status and the second hand returns to normal movement.
Video
Video
Video
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