Civco ASTRA User Manual

W0013_D
ASTRA® Error Codes
Error
Code
Error Code Description Probable Cause Corrective Action
01
or
02
HLD has not reached fill
level
HLD Bottle may not be connected
Turn machine off, disconnect / reconnect HLD
bottle.
HLD Bottle may be low
If bottle is not filled more than ¾ full, replace
bottle referring to the “Replace HLD Bottle” Menu
Option. Instructions below.
03
Rinse water has not
reached fill level
Water inlet line may be disconnected /
shutoff
Turn machine off, disconnect / reconnect water
line.
Water inlet line may be cracked
Turn machine off, ensure fitting is not cracked.
Water filter may be disconnected
Turn machine off, disconnect / reconnect water.
Water pressure may be low
Ensure water pressure is between 30-50psi.
20
Unexpected fluid in
disinfection chamber
Fluid has been detected in disinfection
chamber when it should be empty
If chamber is empty, press Enter to clear the error
and run cycle again.
If chamber is full, turn machine off, disconnect /
reconnect drain line.
21
Level sensors were
activated at same time
during fill
Infrequent Use
Press Enter to clear error and run cycle again.
22
HLD Bottle removed
unexpectedly during
disinfection cycle
HLD bottle should not be removed unless you
are replacing the bottle
If bottle is removed, then replace the same bottle
back in the system.
If bottle is not removed, clear the error. When
placing the HLD bottle back into machine, hold
the bottle against the bottle detector with one
hand and firmly connect with the other hand to
avoid an Error 22.
28
Probe inserted
inappropriately
Probe was inserted or microswitch activated
prior to scanning probe ID
Press Enter to clear error and run cycle again.
If error occurs on ASTRA VR unit, wipe down the
visual cable sensors with a dry cloth to remove
any dust or debris.
29
Probe removed
inappropriately
Probe was removed after probe ID was
scanned, inserted, and door closed before
cycle was complete.
Press Enter to clear error and run cycle again.
30
Disinfection Door left open
too long
Door left open for more than 2 minutes
during the HLD fill of the chambers.
Press Enter to clear error and run cycle again.
31
MRC result (Pass/Fail) not
entered
MRC result was not entered during HLD soak
time
Press Enter to clear error and run cycle again.
90
USB Error
Main program temporarily “busy”
Press Enter to clear error and try downloading log
file again.
If you experience other Error Codes or the corrective action solutions above did not work, please contact CIVCO Medical Solutions.
Email:
service@civco.com
Phone:
(800) 445-6741
(319) 248-6757

Civco ASTRA Specifications

General

Brand	Civco
Model	ASTRA
Category	Medical Equipment
Language	English