14
CHANGED YOUR MIND AND NEED TO RETURN YOU HOT TUB?
PLEASE FOLLOW THE BELOW INSTRUCTIONS:
• If you have purchased a CleverSpa
®
and have simply changed your mind, follow the retailers instructions
for returns. You will need to register your warranty at: clevercompany.com/support/warranty and will
require proof of purchase.
DEFECTIVE ITEMS
If your item is defective in any way, i.e. it doesn’t work but you can’t identify why, in the first instance
please consult our FAQ section at clevercompany.com as there may be a simple solution to the
issue, if this does not help to resolve the issue, email: support.usa@clevercompany.com for assistance.
DAMAGED ITEMS
If you receive an order with obvious shipping damage from the retailer, then we suggest the delivery is
refused. If the delivery has been accepted and then shipping damage is found, please follow the specific
instructions advised by the retailer.
In all circumstances please save all packaging material and paperwork for the order. Please be aware that
if you dispose of packaging material or attempt to return the merchandise without contacting the fulfiller,
you jeopardise your chances of making a claim, and you may not receive a credit for the return.
LIMITS OF RESPONSIBILITY
CleverSpa
®
accept no responsibility for misuse or user damage and/or loss of parts incurred during
operation or use of the CleverSpa
®
.
This warranty relates to all CleverSpa’s bought in the US and covers the following areas:
• CleverSpa
®
Pump Heater: 12 months from the date of purchase
• CleverSpa
®
Cover & Liner: 6 months from the date of purchase
This warranty is not transferable if the goods are resold after the original purchase.
Your CleverSpa
®
is designed and manufactured for domestic use only. The CleverSpa
®
Warranty does not
extend to any commercial businesses operating in the rental of CleverSpa
®
hot tubs.
RETURNS
CLEVERSPA ETL US IM_FINAL.indd 14CLEVERSPA ETL US IM_FINAL.indd 14 07/01/2020 16:1707/01/2020 16:17
To Next Page
Loading...