Troubleshooting
7 - 10 Problems and Possible Solutions
7
The sound cannot be heard or the volume
is very low.
The volume might be set too low. Check the volume control in the Volume
Control Panel in the Windows notification area, or use the key combination Fn
+ F5 and F6 (see “Keyboard Backlight LED” on page 1 - 12) to adjust.
Unwelcome numbers
appear when typing.
Num Lock is turned ON (see “LED Indicators” on page 1 - 7).
The system freezes or the screen goes
dark.
The system’s power saving features have timed-out. Use the AC/DC adapter,
press the sleep (Fn + F12) key combination, or press the power button if no
LEDs are lit.
The system never goes into a power
saving mode.
Power Options features are not enabled. Go to the Windows Power Options
menu and enable the features you prefer (see “Power-Saving States” on
page 3 - 7). Make sure you have enabled Hibernate mode from the control
panel.
Problem Possible Cause - Solution
Other Keyboards
If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will
detect and enable it automatically. However special functions/hot keys unique to the system’s regular keyboard may not
work.
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