Troubleshooting
Problems and Possible Solutions 7 - 11
7
The Wireless LAN/Bluetooth modules
cannot be detected.
The modules are off as the computer is in Airplane Mode. Check the LED
indicator to see if it is in Airplane Mode (see “LED Indicators” on page 1 -
7). Use the Fn + F11 key combination to toggle Airplane Mode on/off (see
Table , on page 1 - 21).
The PC Camera module cannot be
detected.
The module is off. Press the Fn + F10 key combination in order to enable the
module (see “Keyboard Backlight LED” on page 1 - 12). Run the camera
application to view the camera picture.
The Wireless LAN/Bluetooth modules
cannot be configured.
The driver(s) for the module(s) have not been installed. Make sure you have
installed the driver for the appropriate module (see the instructions for the
appropriate module in “Wireless LAN Module” on page 6 - 10 and/or
“Bluetooth & WLAN Combo Module” on page 6 - 14).
A file cannot be copied to/from a
connected Bluetooth device.
The transfer of data between the computer and a Bluetooth enabled device is
supported in one direction only (simultaneous data transfer is not
supported). If you are copying a file from your computer to a Bluetooth enabled
device, you will not be able to copy a file from the Bluetooth enabled device to
your computer until the file transfer process has been completed
My internal microphone seems to be
disabled and/or I can still hear sound
from the speakers even though I have
plugged headphones into the headphone
jack.
You have disabled “Front panel jack detection” in Connector Settings in the
Realtek HD Audio Manager control panel. Go to the Realtek HD Audio
Manager and click the Connector Settings icon and make sure that there is
no tick alongside “Front panel jack detection” and click OK.
Problem Possible Cause - Solution
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