Clover Mobile Security Policy 10
2. In addition to the guidance on the PIN entry screen directing cardholders
to shield their PIN entry with their hand, the merchant should take these
additional precautions:
A. Employees must be trained to provide verbal guidance instructing
cardholders to shield their entry of a PIN number by covering the
number pad with their hand.
B. Any other customers who are "shoulder surfing" or standing too close
to the cardholder must be directed far enough away from a
cardholder to obstruct viewing during PIN entry.
C. Surveillance cameras sited around the POS PED device must be
positioned such that they cannot record the PIN number as it is
entered.
Device Security
1. Roles
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