22 Online Instructions: c-m-p.com/tech
5. TROUBLESHOOTING & FAQS
5B. SYSTEM TROUBLESHOOTING
POWER
INDICATOR
COLOR
OZONE
INDICATOR
COLOR
UV-C
INDICATOR
COLOR
CAUSE CORRECTIVE ACTION
OFF OFF OFF
No power to system from power
source
Check circuit breaker at distribution box
Check for loose connections or wiring breaks in the
lines leading to the terminal block
LED indicators malfunction
Loose or missing connections to LED indicators.
Check power connection to the back of the LED
indicators inside the unit door.
LED Indicators have failed: Contact CMP Technical
Support
SYMPTOM CAUSE CORRECTIVE ACTION
Green ozone module light is not illuminated while
the system is running
Error or failure with ozone cell. Check power connections to ozone cell.
Replace ozone cell. See Section 4B.
One or more UV lamps are not lit when the unit is
running.
Bad connection Check lamp connector plug
Water fouling has shorted lamp
connections
Replace UV-C Lamps. See Section 4C
Bad UV lamp Replace UV-C Lamps. See Section 4C
Ballast Failure Contact CMP Technical Support
OR VISIT C-M-P.COM/TECH
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