Service and maintenance
14
Repacking for shipment
Should you need to send the product for repair, please read the below
information before packing the product.
The shipping carton has been carefully designed to protect the Control
Speaker Microphone and its accessories during shipment. This carton
and its associated packing material should be used when repacking for
shipment. Attach a tag indicating the type of service required, return
address, part number and full serial number. Mark the carton FRAGILE
to ensure careful handling.
If the original shipping carton is not available, the following general
instructions should be used for repacking with commercially available
material.
1. Wrap the defective unit in heavy paper or plastic. Attach a tag
indicating the type of service required, return address, part number
and full serial number.
2. Use a strong shipping container, e.g. a double walled carton.
3. Protect the front- and rear panel with cardboard and insert a layer of
shock-absorbing material between all surfaces of the equipment and
the sides of the container.
4. Seal the shipping container securely.
5. Mark the shipping container FRAGILE to ensure careful handling.
Failure to do so may invalidate the warranty.
Note
Correct shipment is the customer’s own responsibility.
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