Cobra XRS 9940

Product Service
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For any questions about operating or installing this new Cobra product, or if
parts are missing ...PLEASE CALL COBRA FIRST... do not return this
product to the store. See customer assistance on page A 1.
If this product should require factory service, please call Cobra before
sending the product. This will ensure the fastest turn-around time on any
repair. If Cobra asks that the product be sent to its factory, the following
must be furnished to have the product serviced and returned:
1. For Warranty Repair include some form of proof-of-purchase, such as
a mechanical reproduction or carbon of a sales receipt. Make sure the
date of purchase and product model number are clearly readable. If the
originals are sent, they cannot be returned;
2. Send the entire product;
3. Enclose a description of what is happening with the product. Include
a typed or clearly printed name and address of where the product is
to be returned, with phone number (required for shipment).
4. Pack product securely to prevent damage in transit. If possible,
use the original packing material;
5. Ship prepaid and insured by way of a traceable carrier such as
United Parcel Service (UPS) or Priority Mail to avoid loss in transit to:
Cobra Factory Service
Cobra Electronics Corporation
6500 West Cortland Street
Chicago, Illinois 60707 U.S.A.;
6. If the product is in warranty, upon receipt of the product it will
either be repaired or exchanged depending on the model. Please
allow approximately 3- 4 weeks before contacting Cobra for status.
If the product is out of warranty, a letter will automatically be sent
with information as to the repair charge or replacement charge.
For any questions, please call 773-889-3087 for assistance.
Nothing Comes Close to a Cobra® ~