TROUBLESHOOTING
If you have a problem with this device, please read the
troubleshooting guide below and check our website
at www.cobyusa.com for Frequently Asked Questions
(FAQs) and rmware updates. If these resources do not
resolve the problem, please contact Technical Support.
COBY Electronics Technical Support
Address: 56-65 Rust Street
Maspeth, NY 11378
Email: techsupport@cobyusa.com
Web: www.cobyusa.com
Phone: 800-727-3592 (8:00 AM–11:00 PM EST,
seven days a week)
800-681-2629 (8:00 AM–5:30 PM EST,
Monday to Friday)
718-416-3197 (8:00 AM–5:30 PM EST,
Monday to Friday)
The player does not turn on.
Ensure that the battery retains a charge.
Try resetting your player (remove and replace the
battery).
The buttons do not work.
Ensure that the battery retains a charge.
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