Ensure that the bit rate of the le is not too low. The
higher the bit rate of the le, the better it will sound.
The minimum recommended bitrate is 128kbps for
MP3s and 96kbps for WMAs.
Try lowering the volume of the player.
Ensure that the headphones are attached securely
to the player.
The player will not play my music le.
Ensure that the le is in a compatible format.
The le may be copy-protected and you no longer
have authorization to play this le. If you feel this is
in error, please contact the service from which you
downloaded the le.
The player has malfunctioned.
Try resetting your player.
Try updating the player’s rmware. Please refer to
the Firmware Upgrades section of this manual for
detailed instructions.
TROUBLESHOOTING
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