Troubleshooting
The buttons do not work.
Ensure that the Hold switch is disengaged.
Reset the player (use a paper clip to gently press the
Reset button on the rear of the player) and try again.
I cannot transfer les to the player.
Ensure that your computer is running a supported
operating system.
If using a USB extension cable, ensure that it is se-
curely attached to the player and the PC, or try using
another USB cable.
If you have connected the player through a USB hub,
try connecting the player directly to your computer.
Ensure that the player’s memory capacity is not full.
Ensure that the Hold switch is disengaged.
There is no sound during playback.
Check the volume level.
Ensure that the headphones are attached securely to
the player.
The sound quality of the music is poor.
Try playing the le on your computer. If the sound
quality is still poor, try downloading the le again or
re-encoding the le yourself.
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