colacam h11 - Troubleshooting and Support; Remote Viewing Issues; Power and Recording Problems

Q:
I can't watch
the video r should I do? it
is
always offline, and
the WiFi blue indicator
light is
also slow?
A'l:Please
make sure
your
camera/phone WiFi network
working well.
A2:Please
make sure
that the network
you
are
connected to
is unblocked,
and then make
sure that the entered WiFi
password
is
correct. Note that
the
password
you
set is
case sensitive.
A3:Please
make sure that
the camera is within
'10
meters of
the
barrierfree distance
from the router
you
are
connected to.
Q:
Why remote
monitoring
is not smooth?
A: First,
ensure that
the
network
environment
is smooth,
broadband
is sufficient, and
then select a reasonable
video
effect according
to the actual
situation.
Q:
Why
press
the
power
button frequently,
the red light
does
not light?
A: Since
the device has
been left for too long
and the
battery is
exhausted,
please
charge
the device. lt takes
about 1
20 minutes to fully
charge.
Q:
Why after
the
power
is
turned on, the red and
blue
lights will
flash Gontinuously
Not extinguished,
Press and hold
the machine button,
and the device
will
not turn off?
A: PIease try
to reset the operation
with the
pin,
and then
check
ifthe SD card
you
are using is normal.
Q:
Why the memory
card does not
save the file or the file
cannot be read.
A: Please format
the memory
card. Note that formatting
the memory card
will damage all
data on the memory
card.
Be sure to check
if the memory
card is actually
used abnormally,
and then
exercise caution.
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