Room 2401, 24 / F, South Tower, Lisheng Plaza, No. 68 Huadi Avenue,
Liwan District, Guangzhou, China, 510000
support@colborlight.com
www.colborlight.com
Guangzhou Zhiying Technology Co., Ltd
WARRANTY
Warranty Period
Thank you for purchasing COLBOR products.
1.Customers are entitled to free replacement or repair service in case of quality
defect(s) found in the product under normal use within 30 days upon receipt of
the product.
2.Original COLBOR products are entitled to 12-month limited warranty service.
The warranty period begins on the date of purchase of brand new, unused
products by the rst end-user.
Within the warranty period, if product defect or failure is attributable to material
defection or technological problem, the defective product or defective part will
be repaired or replaced without charge (service and materials fee).
Warranty Exclusions and Limitations
1.Faults resulted from inappropriate use of a product without following its
operation specication
2.Articial damage, e.g. crash, squeeze, scratch, soaking, exposing to rain or
damp
3.Modications to a product by its user or a third party without prior written
consent of COLBOR, e.g. replacement of element or circuit, label alteration
4.The code on product is inconsistent with that of warranty certicate, or the
code on the product or warranty certicate is altered or torn o
5.All consumable accessory attached to a product, like cable, cover
6.Faults as a result of force majeure, such as re, ood, lightning, etc.
Warranty Claim Procedure
1.If failure or any problem occurs to your product after purchase, please
contact a local agent for assistance, or you can always contact COLBOR’s
customer service through email.
2.Please retain your sales receipt and warranty certicate as proof of
purchase.If any of these documents is missing, only sales return or chargeable
service will be provided.
3.If the COLBOR product is out of the warranty coverage, the service and the
parts cost will be charged.
To Previous Page
Loading...
