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Installation Instructions
MT050C
6.3 Repair Center Process
A method of Payment must be provided prior to issuing of Return Material Authorization (RMA) regardless of warranty
status.
I
N-WARRANTY REPAIR:
Most COMMSCOPE pressurization products carry a warranty of one to three years, depending upon
model number. Warranty details are available on our web page. If your unit falls within its warranty period, inspection and repairs
will be performed at no charge and the unit will be promptly returned to you. If a warranty unit is deemed no problem found an
inspection fee and freight will be charged to the customer.
OUT-OF-WARRANTY REPAIR:
We will inform you with the cost of repair and obtain your approval to proceed with repairs or,
if you elect not to have the unit repaired, your instructions on disposition of your unit. When repairs are complete, we will return
your unit and invoice you for the inspection charge, materials used for the repair and labor applied to complete the repair. If you
elected not to repair the unit, we will invoice you for the inspection plus freight charges if unit is to be returned.
LOANER UNITS:
Loaner units may be available from the repair center to maintain your system while repairs are being
performed. If you feel you need a loaner, please contact us at one of the numbers listed under contact numbers. A purchase order
(P.O.) for the full value of the unit must be issued prior to shipment. Also contact us when the loaner is ready to be returned so that
we can issue a NEW RMA to identify your return and create the appropriate credit to your account. Damages to loaner will be
deducted from the P.O.
PACKING INSTRUCTIONS:
Pack your unit securely for shipment to the Repair Center. If you received a loaner unit, we suggest
you use the box and packing materials to return your unit. Otherwise we have factory packing materials available for a nominal fee.
Enclose a completed copy of this form inside the box and clearly mark your Company Name and RMA: XXXXXXX on outside of the
box. Address the box to the following ship-to address:
COMMSCOPE PRESSURIZATION SERVICE CENTER
RMA# XXXXXXX
11312 S. PIPELINE RD.
EULESS, TX. 76040-6629
Please note, units received with biological/animal contamination will be returned unrepaired or scrapped after notification
and you will be invoiced for inspection and freight.
CONTACT NUMBERS:
If you have any questions about the repair process or status of your unit, please contact us directly through
one of the following methods:
TEL: 817-864-4150
817-864-4155
FAX: 817-864-4179
Email: #prc@commscope.com
6.4 RoHS Inquiries
For inquiries on RoHS please contact the following:
CommScope Inc.
Corke Abbey, Bray Co.,
Dublin, Ireland
Attn: Legal Department
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