Compaq 800 Series - Page 59

Troubleshooting
Maintenance and Service Guide 2–29
Flowchart 2.19—No Network or Modem Connection
Y
Disconnect all
power from
the notebook
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem jack
active?
Replace jack
or have jack
activated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Reseat
NIC/modem
(if applicable).
Replace
NIC/modem
(if applicable).
Replace
system
board.
OK?
OK? Done
N
N
N
N
Y
Y
Y
Y
307503-003.book Page 29 Friday, April 4, 2003 3:37 PM