15
Hints and Tips
Problem Solution
No power. • The battery may be exhausted. Connect
the USB cable and plug into a USB port of a
computer which is turned on.
• Ensure that the unit is switched on.
No Sound. • Ensure that the unit is switched on.
• Check the volume level of the unit.
• Check the sound input source.
Sound is
distorted.
• Volume is too high. Adjust the volume
control.
I cannot find
“PEGASUS” on
my Bluetooth®
device.
• Ensure that the unit is switched on.
• Ensure that the Bluetooth® function is
activated on your Bluetooth® device.
• The unit has a Bluetooth® function that can
receive a signal within 10 metres. Keep a
distance within 10 metres between the unit
and your Bluetooth® device.
Not charging. • Ensure that the Micro USB charging cable is
correctly connected with the unit.
Voice
interrupted
in Bluetooth®
mode.
• Ensure that the unit and Bluetooth® device
is connected within 10 metres.
• Ensure that no obstruction between the unit
and the Bluetooth® device.
NFC Pairing
failed.
• Ensure that the Bluetooth® device supports
NFC function.
• Ensure that the unit is in pairing mode.
• For first time pairing, ensure that the
Bluetooth® device touches NFC sensor of
the unit.
• Remove mobile phone protection shell for
NFC pairing.
No Sound in
AUX IN mode.
• Ensure the audio cable is properly
connected.
The unit does
not respond
when pressing
any buttons.
• The unit may freeze up during use. Switch
the unit off and then on again at the mains
socket to reset the unit.
• Use a toothpick or needle to press the reset
hole, and then on the unit again.
SCPEGBL_CG_SI15E_IB_5L_170104_will.indb 15 4/1/2017 6:35 PM
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